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~subject:"Courier services"
~subject:"Dienstleistungsmanagement"
~type_genre:"Case study"
~type_genre:"Graue Literatur"
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Search: subject_exact:"After-Sales-Management"
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Dienstleistungsmanagement
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Controlling von Dienstleistungen : [die wichtigsten Instrumente und Kennzahlen ; Praxisbeispiele aus unterschiedlichen Branchen ; eigenständige und produktbegleitende Dienstleistungen im Vergleich]
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ECONIS (ZBW)
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1
Managing satisfaction in relationships over time
Aflaki, Sam
;
Popescu, Ioana
-
2010
Persistent link: https://www.econbiz.de/10008807683
Saved in:
2
Demografic change in the CEP sector
Kutlu, Cigdem
;
Bioly, Sascha
;
Klumpp, Matthias
-
2013
Persistent link: https://www.econbiz.de/10010358134
Saved in:
3
Aufbau des After Sales Service bei LEWA zum vollwertigen Profit-Center
Ilka, Andreas
- In:
Controlling von Dienstleistungen : [die wichtigsten …
,
(pp. 205-222)
.
2010
Persistent link: https://www.econbiz.de/10008657790
Saved in:
4
The analysis and case studies of successful express logistics companies
Ling, Tan Kah
;
Lee, Carman K. M.
;
Ho, William
- In:
International journal of value chain management : IJVCM
3
(
2009
)
1
,
pp. 20-35
Persistent link: https://www.econbiz.de/10003830067
Saved in:
5
Informationscontrolling in After-Sales-Service : Leistungsbewertung zur Koordination des Informationstransfers in dezentralen Serviceorganisationen
Nobs, Andreas
-
2009
Persistent link: https://www.econbiz.de/10008779471
Saved in:
6
Exploring the potential of mass-customization as an innovation in the express parcel delivery industry
Aziz, Nisar Ahmed
;
Sparrow, John
- In:
International journal of business innovation and research
3
(
2009
)
6
,
pp. 634-650
Persistent link: https://www.econbiz.de/10003892036
Saved in:
7
Kategorisierung produktbegleitender Dienstleistungen in der Automobilindustrie
Jacob, Frank
;
Oguachuba, Jane S.
-
2008
Persistent link: https://www.econbiz.de/10013433068
Saved in:
8
Kapazitätsmanagement von Dienstleistungsanbietern : theoretische Erkenntnisse und Konkretisierung an einem Fallbeispiel Call-Center
Meier, Roland
-
1997
Persistent link: https://www.econbiz.de/10000634255
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