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~subject:"Customer analysis"
~subject:"Dienstleistungsqualität"
~type_genre:"Forschungsbericht"
~type_genre:"Handbuch"
~type_genre:"Reprint"
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Search: subject_exact:"Customer relationship management"
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Customer analysis
Dienstleistungsqualität
Beziehungsmarketing
158
Relationship marketing
158
Deutschland
76
Germany
76
Theorie
53
Theory
53
Kundenmanagement
45
Marketingmanagement
38
Marketing management
37
Lieferantenmanagement
28
Supplier relationship management
28
Marketing
27
Consumer behaviour
23
Konsumentenverhalten
23
Management
21
Beziehungsmanagement
20
Kundenbindung
18
Kundenorientierung
17
Brand management
13
Markenführung
13
Market research
13
Marktforschung
13
Branche
12
Economic sector
12
Mobile Marketing
12
Mobile marketing
12
Unternehmen
12
Customer service
11
Electronic Commerce
11
Erfolgsfaktor
11
Kundenservice
11
Success factor
11
E-commerce
10
Strategisches Management
10
Customer satisfaction
9
Kundenwert
9
Kundenzufriedenheit
9
Service quality
9
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8
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Book / Working Paper
7
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4
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Forschungsbericht
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Reprint
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3,178
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3,178
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223
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Hochschulschrift
113
Thesis
93
Graue Literatur
85
Non-commercial literature
85
Arbeitspapier
56
Working Paper
56
Collection of articles of several authors
35
Sammelwerk
35
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26
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26
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25
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25
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25
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25
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21
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12
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12
Lehrbuch
7
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7
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5
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3
Sammlung
3
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2
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6
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Baron, Steve
2
Bungay Stanier, Michael
1
Cheng, T. C. E.
1
Duff, Angus
1
Duttenhöfer, Stephan
1
East, Robert
1
Eichenlaub, Astrid
1
Guo, Xin
1
Hair, Mario
1
Korell, Markus
1
Kreyher, Volker J.
1
Lai, L. C. F.
1
Möller, Klaus
1
Schaschke, Michaela
1
Schneeweiss, Sebastian
1
Schultze, Wolfgang
1
Vanhuele, M.
1
Wright, Mike
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Yeung, A. C. L.
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Fraunhofer-Informationszentrum Raum und Bau
1
Ludwig-Maximilians-Universität München
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Sage library in marketing
2
Brand management ; Vol. 2
1
Chinese management in the 'harmonious society' : managers, markets and the globalized economy
1
Corporate brand and corporate reputation
1
Transforming e-business practices and applications : emerging technologies and concepts
1
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ECONIS (ZBW)
11
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1
Produktivität von Dienstleistungen
Möller, Klaus
(
ed.
);
Schultze, Wolfgang
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10014007825
Saved in:
2
Customer Knowledge Management : durch systematische Integration von Kundenwissen die Innovationskraft steigern
Korell, Markus
(
ed.
);
Schaschke, Michaela
(
contributor
)
-
2007
Persistent link: https://www.econbiz.de/10003525813
Saved in:
3
The antecedents and consequences of commitment in bank-corporate relationships : evidence from the Chinese banking market
Guo, Xin
;
Duff, Angus
;
Hair, Mario
- In:
Chinese management in the 'harmonious society' : …
,
(pp. 123-144)
.
2011
Persistent link: https://www.econbiz.de/10008907264
Saved in:
4
The creation of the sub-discipline of services marketing
Baron, Steve
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008664678
Saved in:
5
The development of ideas for the marketing of services
Baron, Steve
(
contributor
)
-
2010
Persistent link: https://www.econbiz.de/10008664679
Saved in:
6
Customer loyalty
East, Robert
;
Wright, Mike
;
Vanhuele, M.
-
2010
Persistent link: https://www.econbiz.de/10003924353
Saved in:
7
The driving forces of customer loyalty : a study of internet service providers in Hong Kong
Cheng, T. C. E.
;
Lai, L. C. F.
;
Yeung, A. C. L.
- In:
Transforming e-business practices and applications : …
,
(pp. 44-61)
.
2010
Persistent link: https://www.econbiz.de/10003925108
Saved in:
8
Handbuch Zielgruppenmanagement
Duttenhöfer, Stephan
(
ed.
)
-
2009
Persistent link: https://www.econbiz.de/10003798673
Saved in:
9
Living the brand at Airtours Holidays : making the connection between brand, culture and employee satisfaction
Bungay Stanier, Michael
-
2009
Persistent link: https://www.econbiz.de/10003785206
Saved in:
10
Qualitätsmodell Krankenhaus : (QMK) ; Ergebnis-Messung in der stationären Versorgung ; Abschlussbericht
Schneeweiss, Sebastian
(
contributor
); …
-
2003
Persistent link: https://www.econbiz.de/10001763581
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