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~subject:"Customer satisfaction"
~subject:"Tourism employees"
~subject:"Tourism industry"
~type_genre:"Book section"
~type_genre:"Country report"
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Customer satisfaction
Tourism employees
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611
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38
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38
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Social Web im Tourismus : Strategien - Konzepte - Einsatzfelder
5
Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
4
Tourism and hospitality development between China and EU : [hospitality development under globalization ; The Third International Conference on Tourism and Hospitality between China - Spain (ICTCHS) 2012 ; held on November 29 - December 1 in 2012 in Zhuhai, China]
3
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
2
Tourist clusters, destinations and competitiveness : theoretical issues and empirical evidences
2
Unternehmertum im Tourismus : Führen mit Erneuerungen
2
Advances in modern tourism research : economic perspectives ; with 65 tables
1
Agrarian economy and rural development : realities and perspectives for Romania : 7th edition of the International Symposium
1
Aktuelle Entwicklungen im Dienstleistungsmarketing
1
Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
1
Aspekte des sozialen Wandels in China : Familie, Bildung, Arbeit, Identität
1
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
1
Consumer behaviour in hospitality and tourism
1
Contemporary issues in social science
1
Coworking als Revolution der Arbeitswelt : von Corporate Coworking bis zu Workation
1
Cruise tourism & innovation : [improving passengers' experiences and safety ; combined proceedings of the 2nd e-Cruising Conference and the 4th International Cruise Conference ]
1
Data envelopment analysis : a handbook of empirical studies and applications
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Die Corona-Transformation : Krisenmanagement und Zukunftsperspektiven in Wirtschaft, Kultur und Bildung
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E-marketing in developed and developing countries : emerging practices
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Embracing business sustainability through innovation and creativity in the service sector
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Entrepreneurship and SME management across Africa : context, challenges, cases
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Entrepreneurship, innovation and inequality : exploring territorial dynamics and development
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Erfolg durch Dienen? : Beiträge zur wertsteigernden Führung von Dienstleistungsunternehmen
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Fixed revenue accounting : a new management accounting framework
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Gender economics ; Volume 2
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Global strategic management in the service industry : a perspective of the new era
1
Globalization, institutions and socio-economic performance : macro and micro perspectives
1
Handbook of research on leveraging consumer psychology for effective customer engagement
1
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
1
Harnessing tangible and intangible assets in the context of European integration and globalization ; Volume 2
1
Hospitality & Tourism : managerial perspectives & practices
1
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
1
Innovation and product development in tourism : creating sustainable competitive advantage
1
Innovationen im Tourismus : Wettbewerbsvorteile durch neue Ideen und Angebote
1
Interdisciplinary management research XVI ; 1
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Interdisciplinary management research XVI ; 2
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International handbook on the economics of tourism
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COVID-19 : effect of job insecurity on employee performance : mediating role of depression
Ali, Mohammad
;
Nishat, Sabrina Sharmin
;
Tazin, Farzana
; …
- In:
Repositioning business : a strategic response to …
,
(pp. 17-32)
.
2022
Persistent link: https://www.econbiz.de/10013179211
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2
Green buildings and green city strategies for the COVID-19 pandemic affected tourism industry in Rwanda
Gubić, Ilija
;
Arrabothu, Dheeraj
;
Ndicunguye, Richard
; …
- In:
Uncertainty Shocks in Africa : Impact and Equilibrium …
,
(pp. 83-100)
.
2023
Persistent link: https://www.econbiz.de/10014227264
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3
Corporate social marketing, drunken tourism and sustainability : the case of Meliá Hotels International in Magaluf, Spain
Cruz Morato, Marco Antonio
;
Rodriguez-Sanchez, Carla
; …
- In:
Responsible Consumption and Sustainability : Case …
,
(pp. 33-48)
.
2023
Persistent link: https://www.econbiz.de/10014320622
Saved in:
4
Specifics of online reputation management of hotel services intermediaries and their role in reputation creation
Kvítková, Zuzana
;
Petrů, Zdenka
- In:
Online reputation management in destination and …
,
(pp. 91-110)
.
2023
Persistent link: https://www.econbiz.de/10014284888
Saved in:
5
Managing the service in a small hotel by self-service technology adoption : the customer perspective from Thailand
Kannapat Kankaew
;
Thanasit Suksutdhi
;
Theppaluk Komolvanij
- In:
Embracing business sustainability through innovation …
,
(pp. 253-271)
.
2023
Persistent link: https://www.econbiz.de/10014288470
Saved in:
6
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
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7
How user-generated judgments of hotel attributes indicate guest satisfaction
Gunasekar, Sangeetha
;
Sudhakar, Sooriya
- In:
Consumer behaviour in hospitality and tourism
,
(pp. 28-43)
.
2022
Persistent link: https://www.econbiz.de/10012631359
Saved in:
8
Crisis communication and organizational learning : a case study of the 2010 New York city bed bug crisis
Liu, Bingjie
;
Bufkin, Alexa
;
Kim, Hany
- In:
Organizational learning in tourism and hospitality …
,
(pp. 205-218)
.
2022
Persistent link: https://www.econbiz.de/10012821521
Saved in:
9
Von stornierten Zlmmerbuchungen zum PARETO-Gast : ein touristisches Fachinterview mit Sandra Schiller, Hotel Gut Lilienfein und Swen Laempe, vioma GmbH
Laempe, Swen
(
interviewee
);
Schiller, Sandra
(
interviewer
)
- In:
Die Corona-Transformation : Krisenmanagement und …
,
(pp. 255-261)
.
2022
Persistent link: https://www.econbiz.de/10013172493
Saved in:
10
An empirical analysis of firm-specific determinants of capital structure before and during Covid-19 pandemic : evidence from listed hotels, restaurants, and tourism entities on the...
Faturohman, Taufik
;
Noviandy, Rashifa Qanita
- In:
Quantitative analysis of social and financial market …
,
(pp. 119-133)
.
2022
Persistent link: https://www.econbiz.de/10013482954
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