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~subject:"Customer satisfaction"
~type_genre:"Amtliche Publikation"
~type_genre:"Amtsdruckschrift"
~type_genre:"Arbeitspapier"
~type_genre:"Article in journal"
~type_genre:"Bibliography included"
~type_genre:"Collection of articles of several authors"
~type_genre:"Glossary included"
~type_genre:"Government document"
~type_genre:"Mikroform"
~type_genre:"Thesis"
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Search: subject_exact:"Delphi-Befragung"
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Customer satisfaction
Delphi technique
567
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567
Delphi method
68
Delphi
60
Delphi study
56
Fuzzy sets
53
Fuzzy-Set-Theorie
53
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50
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46
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Amtliche Publikation
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Baraçlı, Hayri
1
Bilişik, Özge Nalan
1
Chen, James C.
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Erdoğan, Melike
1
Kaya, İhsan
1
Lo, Sonia M.
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McMillan, Janice
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
The TQM journal : the international review of organizational improvement
1
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ECONIS (ZBW)
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A holistic framework to embed good company practice for customer retention
McCrory, Barbara
;
Pilcher, Nick
;
McMillan, Janice
- In:
The TQM journal : the international review of …
29
(
2017
)
2
,
pp. 257-275
Persistent link: https://www.econbiz.de/10011643357
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2
An integrated approach to project management using the Kano model and QFD : an empirical case study
Lo, Sonia M.
;
Shen, Han-Ping
;
Chen, James C.
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1584-1608
Persistent link: https://www.econbiz.de/10011817002
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3
A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
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