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Customer satisfaction
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Journal of internet commerce
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The moderating role of website familiarity in the relationships between e-service quality, e-satisfaction and e-loyalty
Kaya, Bahar
;
Behravesh, Elaheh
;
Abubakar, A. Mohammed
; …
- In:
Journal of internet commerce
18
(
2019
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012179600
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