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~subject:"Customer satisfaction"
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Search: person:"Baptista-Alves, Helena Maria"
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Customer satisfaction
Beziehungsmarketing
8
Relationship marketing
8
Consumer behaviour
6
Konsumentenverhalten
6
Customer integration
5
Kundenintegration
5
Social marketing
5
Welt
5
World
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Betriebliche Wertschöpfung
4
Bibliometrics
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Bibliometrie
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Corporate Social Responsibility
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Corporate social responsibility
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Higher education institution
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Hochschule
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Kundenzufriedenheit
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Portugal
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Social Marketing
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Value creation
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Co-creation
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Innovation
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Marketing
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Nonprofit organization
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Social Web
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Social web
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Stakeholder
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Students
3
Studierende
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Theorie
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Theory
3
Agrotourismus
2
Bibliometric analysis
2
Cause-Related Marketing
2
Cause-related marketing
2
Confidence
2
Dienstleistungsqualität
2
Employee retention
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English
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Alves, Helena
4
Amaro, Dina Maria
1
Coutinho, Ananda Raquel Silva
1
Ferreira, João José Matos
1
Freira, Danny
1
Mainardes, Emerson Wagner
1
Marques, Alzira Maria Ascensão
1
Pereira, Carla Alexandra Barbosa
1
Vaz, Ramón Álvarez
1
Vernazza, Elena
1
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International review on public and non-profit marketing
2
Journal of retailing and consumer services
1
The service industries journal
1
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ECONIS (ZBW)
4
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1
The influence of the ethics of e-retailers on online customer experience and customer satisfaction
Mainardes, Emerson Wagner
;
Coutinho, Ananda Raquel Silva
; …
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014240269
Saved in:
2
The impact of choice factors on international students' loyalty mediated by satisfaction
Amaro, Dina Maria
;
Marques, Alzira Maria Ascensão
; …
- In:
International review on public and non-profit marketing
16
(
2019
)
2/4
,
pp. 211-233
Persistent link: https://www.econbiz.de/10012129601
Saved in:
3
Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
Saved in:
4
Can students' satisfaction indexes be applied the same way in different countries?
Vaz, Ramón Álvarez
;
Freira, Danny
;
Vernazza, Elena
; …
- In:
International review on public and non-profit marketing
13
(
2016
)
2
,
pp. 101-118
Persistent link: https://www.econbiz.de/10011745212
Saved in:
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