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Journal of health organization and management
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Metamorphosis : a journal of management research
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People quality measurement in service industry : a new approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Metamorphosis : a journal of management research
22
(
2023
)
1
,
pp. 55-72
Persistent link: https://www.econbiz.de/10014321075
Saved in:
2
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
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