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Customer satisfaction
Customer citizenship behavior
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Customer's turnover intention
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Value co-creation
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Cossío-Silva, Francisco-José
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Revilla Camacho, Maria Angeles
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Journal of business research : JBR
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Customer participation and citizenship behavior effects on turnover intention
Revilla Camacho, Maria Angeles
;
Vega Vázquez, Manuela
; …
- In:
Journal of business research : JBR
68
(
2015
)
7
,
pp. 1607-1611
Persistent link: https://www.econbiz.de/10011298891
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