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Machine learning for assessing quality of service in the hospitality sector based on customer reviews
Vargas-Calderón, Vladimir
;
Ochoa, Andreina Moros
; …
- In:
Information technology & tourism
23
(
2021
)
3
,
pp. 351-379
Persistent link: https://www.econbiz.de/10012616996
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Exploring the underlying factors of customer value in restaurants : a machine learning approach
Kwon, Wooseok
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012389076
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