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~subject:"Customer value"
~subject:"Schweden"
~subject:"Sweden"
~type_genre:"Company information"
~type_genre:"Lehrbuch"
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Values-based service for sustainable business : lessons from IKEA
Edvardsson, Bo
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2009
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1. publ.
Persistent link: https://www.econbiz.de/10013444051
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Superior customer value in the new economy : concepts and cases
Johnson, William Charles
;
Weinstein, Art
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2004
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2. ed
Persistent link: https://www.econbiz.de/10001880262
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Alles für den Kunden : Jan Carlzon revolutioniert ein Unternehmen
Carlzon, Jan
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1990
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4., überarb. Aufl.
Persistent link: https://www.econbiz.de/10000088968
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