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~subject:"Data-Envelopment-Analyse"
~type_genre:"Article in journal"
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Data-Envelopment-Analyse
Privatkundengeschäft
815
Personal banking
814
Beziehungsmarketing
217
Relationship marketing
217
Consumer behaviour
181
Konsumentenverhalten
181
Bank
172
Dienstleistungsqualität
167
Service quality
167
Customer satisfaction
156
Kundenzufriedenheit
156
Deutschland
97
Germany
97
Electronic banking
81
Electronic Banking
80
Bankgeschäft
70
Banking services
70
India
62
Indien
62
Retail banking
59
Financial services
49
Finanzdienstleistung
49
Großbritannien
47
United Kingdom
47
Bank lending
44
Kreditgeschäft
44
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39
United States
39
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38
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37
retail banking
36
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35
EU-Staaten
35
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34
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customer satisfaction
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Article in journal
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Abdolvand, Neda
1
Aghdasi, Mohammad
1
Albadvi, Amir
1
Deville, Aude
1
Luque, Mariano
1
Webb, Robert M.
1
Wong, Brandon Y. H.
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Yang, Jian-bo
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Computers & operations research : and their applications to problems of world concern ; an international journal
1
International journal of production research
1
International journal of the economics of business
1
Management accounting research
1
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ECONIS (ZBW)
4
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1
Performance management using a value-based customer-centered model
Abdolvand, Neda
;
Albadvi, Amir
;
Aghdasi, Mohammad
- In:
International journal of production research
53
(
2015
)
18
,
pp. 5472-5483
Persistent link: https://www.econbiz.de/10011391658
Saved in:
2
Using interactive multiobjective methods to solve DEA problems with value judgements
Wong, Brandon Y. H.
;
Luque, Mariano
;
Yang, Jian-bo
- In:
Computers & operations research : and their …
36
(
2009
)
2
,
pp. 623-636
Persistent link: https://www.econbiz.de/10003828146
Saved in:
3
Branch banking network assessment using DEA : a benchmarking analysis ; a note
Deville, Aude
- In:
Management accounting research
20
(
2009
)
4
,
pp. 252-261
Persistent link: https://www.econbiz.de/10003917131
Saved in:
4
Levels of efficiency in UK retail banks : a DEA window analysis
Webb, Robert M.
- In:
International journal of the economics of business
10
(
2003
)
3
,
pp. 305-322
Persistent link: https://www.econbiz.de/10001960020
Saved in:
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