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Dienstleistung
Customer integration
4
Kundenintegration
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Satisfaction
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Zufriedenheit
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Consumer behaviour
3
Konsumentenverhalten
3
Service innovation
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Services
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Betriebliche Wertschöpfung
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Co-creation dynamics
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Customer satisfaction
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Dienstleistungsqualität
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Digitalisierung
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Kundenzufriedenheit
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Life satisfaction
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Relational view
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Service adaptive behavior
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Service industry
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Service-dominant logic
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Travel agency
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Accessibility-diagnosticity framework
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Arbeitsverhalten
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Beziehungsmarketing
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Brand relationship quality
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Bundling strategy
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Chou, Cindy Yunhsin
3
Chen, Ja-Shen
2
Ang, Chinhui
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Kerr, Don
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Laud, Gaurangi
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Leo, Wei Wei Cheryl
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International journal of contemporary hospitality management
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Journal of service management
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The service industries journal
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ECONIS (ZBW)
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Service system well-being : scale development and validation
Laud, Gaurangi
;
Chou, Cindy Yunhsin
;
Leo, Wei Wei Cheryl
- In:
Journal of service management
34
(
2023
)
3
,
pp. 368-402
Persistent link: https://www.econbiz.de/10014337973
Saved in:
2
Inter-firm relational resources in cloud service adoption and their effect on service innovation
Chou, Cindy Yunhsin
;
Chen, Ja-Shen
;
Liu, Yu-Ping
- In:
The service industries journal
37
(
2017
)
3/4
,
pp. 256-276
Persistent link: https://www.econbiz.de/10011863162
Saved in:
3
Business co-creation for service innovation in the hospitality and tourism industry
Chen, Ja-Shen
;
Kerr, Don
;
Chou, Cindy Yunhsin
;
Ang, Chinhui
- In:
International journal of contemporary hospitality management
29
(
2017
)
6
,
pp. 1522-1540
Persistent link: https://www.econbiz.de/10011732172
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