Service system well-being : scale development and validation
Year of publication: |
2023
|
---|---|
Authors: | Laud, Gaurangi ; Chou, Cindy Yunhsin ; Leo, Wei Wei Cheryl |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 34.2023, 3, p. 368-402
|
Subject: | Collective well-being scale | Micro-Meso-Macro levels | Service system | Lebensqualität | Quality of life | Dienstleistung | Services | Zufriedenheit | Satisfaction | Messung | Measurement | Dienstleistungsqualität | Service quality | Sozialer Indikator | Social indicator |
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