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~subject:"Dienstleistungsqualität"
~subject:"Einzelhandel"
~subject:"Event-Marketing"
~subject:"Markenartikel"
~type_genre:"Accompanied by computer file"
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Dienstleistungsqualität
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Beziehungsmarketing
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ECONIS (ZBW)
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Gemba walks for service excellence : the step-by-step guide for identifying service delighters
Petruska, Robert
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2012
Persistent link: https://www.econbiz.de/10009582262
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2
Die 150 besten Checklisten zum Event- und Messemanagement : Eventvorbereitung und -durchführung, Messeauswahl und -betreuung, Erfolgskontrolle und Nachbereitung ; [mit CD-ROM]
Ossola-Haring, Claudia
(
ed.
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-
2008
Persistent link: https://www.econbiz.de/10003597471
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