//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungsqualität"
~subject:"Industrie"
~subject:"Manufacturing industries"
~subject:"Public sector"
~subject:"Service quality"
~subject:"Unternehmenserfolg"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: "Kingshott, Russel P. J."
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Dienstleistungsqualität
Industrie
Manufacturing industries
Public sector
Service quality
Unternehmenserfolg
Lieferantenmanagement
9
Supplier relationship management
9
Relationship marketing
8
Beziehungsmarketing
6
Implicit contracts
4
Implizite Kontrakte
4
B-to-B-Marketing
3
Business-to-business marketing
3
Confidence
3
Customer satisfaction
3
Employee retention
3
Kundenzufriedenheit
3
Mitarbeiterbindung
3
Vertrauen
3
Acculturation
2
Arbeitsbeziehungen
2
Assimilation
2
Australia
2
Australien
2
B2B relationships
2
Bank
2
Banking
2
Banks
2
Consumer behaviour
2
Corruption
2
Dienstleistungssektor
2
Economic psychology
2
Employee commitment
2
Employee performance
2
Employee satisfaction
2
Employee well-being
2
Employment relations
2
Firm performance
2
Frontline employees
2
Indonesia
2
Integration
2
Intercultural service encounters
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
7
Book / Working Paper
3
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Arbeitspapier
3
Graue Literatur
3
Non-commercial literature
3
Working Paper
3
Language
All
English
10
Author
All
Kingshott, Russel P. J.
10
Sharma, Piyush
3
Rexha, Nexhmi
2
Chung, Henry F. L.
1
Dincer, Oguzhan
1
Dincer, Oguzhan C.
1
Gaur, Sanjaya Singh
1
Herjanto, Halimin
1
Ishak, Asmai
1
Jain, Kokil
1
Kong, Titus Tak Chuen
1
Laksamana, Patria
1
MacDonald, Robyn V. G.
1
Muchtar, Fatimah
1
Putranta, Martinus Parnawa
1
Ramaseshan, B.
1
Ueno, Akiko
1
Wong, David
1
more ...
less ...
Published in...
All
Working paper / Department of Commerce, College of Business, Massey University
3
Journal of business research : JBR
2
Journal of marketing management : MM
1
Journal of service management
1
Journal of service theory and practice : JSTP
1
Marketing intelligence & planning
1
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
1
more ...
less ...
Source
All
ECONIS (ZBW)
10
Showing
1
-
10
of
10
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Dynamism and B2B firm performance : the dark and bright contingent role of B2B relationships
Chung, Henry F. L.
;
Kingshott, Russel P. J.
;
MacDonald, …
- In:
Journal of business research : JBR
129
(
2021
),
pp. 250-259
Persistent link: https://www.econbiz.de/10012509658
Saved in:
2
Customer engagement and relationships in multi-actor service ecosystems
Sharma, Piyush
;
Jain, Kokil
;
Kingshott, Russel P. J.
; …
- In:
Journal of business research : JBR
121
(
2020
),
pp. 487-494
Persistent link: https://www.econbiz.de/10012417370
Saved in:
3
Impact of frontline service employees' acculturation behaviours on customer satisfaction and commitment in intercultural service encounters
Gaur, Sanjaya Singh
;
Sharma, Piyush
;
Herjanto, Halimin
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
6
,
pp. 1105-1121
Persistent link: https://www.econbiz.de/10011811524
Saved in:
4
Internal service quality as a driver of employee satisfaction, commitment and performance : exploring the focal role of employee well-being
Sharma, Piyush
;
Kong, Titus Tak Chuen
;
Kingshott, …
- In:
Journal of service management
27
(
2016
)
5
,
pp. 773-797
Persistent link: https://www.econbiz.de/10011553151
Saved in:
5
The role of interaction quality and switching costs in premium banking services
Laksamana, Patria
;
Wong, David
;
Kingshott, Russel P. J.
; …
- In:
Marketing intelligence & planning
31
(
2013
)
3
,
pp. 229-249
Persistent link: https://www.econbiz.de/10009760664
Saved in:
6
Interactive effects of marketing strategy formulation and implementation upon firm performance
Ramaseshan, B.
;
Ishak, Asmai
;
Kingshott, Russel P. J.
- In:
Journal of marketing management : MM
29
(
2013
)
11/12
,
pp. 1224-1250
Persistent link: https://www.econbiz.de/10010209649
Saved in:
7
Determinants of public service employee corruption : a conceptual model from the psychological contract perspective
Kingshott, Russel P. J.
;
Dincer, Oguzhan C.
- In:
The journal of industrial relations : the journal of …
50
(
2008
)
1
,
pp. 69-85
Persistent link: https://www.econbiz.de/10003655929
Saved in:
8
Determinants of corruption : a conceptual model from the psychological contract perspective
Kingshott, Russel P. J.
;
Dincer, Oguzhan
-
2004
Persistent link: https://www.econbiz.de/10002579511
Saved in:
9
The effects of trust upon strengthening supplier-buyer relationships : an exploratory study of the Australian manufacturing industry
Kingshott, Russel P. J.
;
Rexha, Nexhmi
-
2003
Persistent link: https://www.econbiz.de/10001871342
Saved in:
10
The relational effects of trust between suppliers and Buyers within the Australian manufacturing industry
Kingshott, Russel P. J.
;
Rexha, Nexhmi
-
2003
Persistent link: https://www.econbiz.de/10001973514
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->