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~subject:"Dienstleistungsqualität"
~subject:"Markenartikel"
~type_genre:"Collection of articles written by one author"
~type_genre:"Elektronischer Datenträger als Beilage"
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Dienstleistungsqualität
Markenartikel
Beziehungsmarketing
58
Relationship marketing
58
Consumer behaviour
14
Konsumentenverhalten
14
Kundenmanagement
10
Deutschland
8
Germany
8
Customer service
7
Kundenservice
7
Marketing management
7
Marketingmanagement
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Social Web
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Social web
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Theorie
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Theory
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Online-Marketing
5
Customer satisfaction
4
Customer value
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Einzelhandel
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Innovation
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Internet marketing
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Kundenwert
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Kundenzufriedenheit
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Lieferantenmanagement
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Marketing theory
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Marketingtheorie
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Retail trade
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Service quality
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Supplier relationship management
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Verbraucherverhalten
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Customer integration
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Customer retention
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Emotion
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Erfolgsfaktor
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Estimation
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Inter-firm cooperation
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Market research
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Collection of articles written by one author
Elektronischer Datenträger als Beilage
Article in journal
4,071
Aufsatz in Zeitschrift
4,071
Aufsatz im Buch
240
Book section
240
Hochschulschrift
129
Thesis
106
Graue Literatur
90
Non-commercial literature
90
Working Paper
56
Arbeitspapier
55
Collection of articles of several authors
37
Sammelwerk
37
Conference paper
32
Konferenzbeitrag
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Bibliografie enthalten
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Bibliography included
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Fallstudie
28
Aufsatzsammlung
22
Reprint
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Lehrbuch
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Ratgeber
6
Sammlung
4
Conference proceedings
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Fallstudiensammlung
3
Bibliografie
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Festschrift
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Forschungsbericht
2
Accompanied by computer file
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Advisory report
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Buhl, Hans Ulrich
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Jerger, Christina
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Jindahra, Pavitra
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Krämer, Tobias
1
Petruska, Robert
1
Sarikaya, Serkan
1
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A Productivity Press book
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ECONIS (ZBW)
5
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Understanding customers' decision-making, perceptions, and evaluations in the customer journey
Sarikaya, Serkan
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2019
Persistent link: https://www.econbiz.de/10012105262
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2
Emotions in service recovery encounters
Jerger, Christina
-
2017
Persistent link: https://www.econbiz.de/10011731104
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3
The power of pride : antecedents and consequences of pride among frontline employees
Krämer, Tobias
-
2015
Persistent link: https://www.econbiz.de/10011312793
Saved in:
4
Gemba walks for service excellence : the step-by-step guide for identifying service delighters
Petruska, Robert
-
2012
Persistent link: https://www.econbiz.de/10009582262
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5
Essays on consumer choice
Jindahra, Pavitra
-
2005
Persistent link: https://www.econbiz.de/10003946269
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