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~subject:"Dienstleistungsqualität"
~subject:"Tourism employees"
~type_genre:"Book section"
~type_genre:"Country report"
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Dienstleistungsqualität
Tourism employees
Hotel industry
611
Hotellerie
611
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101
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101
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38
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38
Tourism industry
37
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32
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Markenführung
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Customer satisfaction
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Kundenzufriedenheit
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Dienstleistungsmanagement
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Service management
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Handbuch Hospitality Management : Managementkonzepte, Wettbewerbskontext, Unternehmenspraxis
3
Global cases on hospitality industry
2
Achieving competitive advantage through quality management
1
Advances in applied economics, business and development
1
Africa-to-Africa internationalization : key issues and outcomes
1
Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
1
Aspekte des sozialen Wandels in China : Familie, Bildung, Arbeit, Identität
1
Building consumer-brand relationship in luxury brand management
1
Business ethics as practice : representation, reflexivity and performance
1
Contemporary issues in social science
1
Destination management
1
Dialogmarketing Perspektiven 2010/2011 : Tagungsband 5. wissenschaftlicher interdisziplinärer Kongress für Dialogmarketing
1
Driving service productivity : value-creation through innovation
1
E-marketing in developed and developing countries : emerging practices
1
Entrepreneurship and SME management across Africa : context, challenges, cases
1
Facts and figures : economic representations and practices
1
Gender economics ; Volume 2
1
Global strategic management in the service industry : a perspective of the new era
1
Handbuch Gesundheitstourismus : Grundlagen in Gesundheit, Freizeit und Tourismus
1
Hospitality & Tourism : managerial perspectives & practices
1
Interdisciplinary management research XVI ; 2
1
Internal Branding : wie Sie Ihre Mitarbeiter zu Markenbotschaftern machen
1
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution - sustainability and value co-creation
1
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
1
LISS 2012 ; Vol. 2
1
Leadership in spaces and places
1
Lifelong learning for tourism : concepts, policy and implementation
1
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 1
1
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 2
1
Proceedings of the 6th Euro-Asia Conference on Environment and CSR: Technological Innovation and Management Science Session ; Pt. 3
1
Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022
1
Repositioning business : a strategic response to COVID-19 : proceedings of the 3rd International Conference on "Impact of Current Events on the Future of Busines" (3rd ICEFB, 2021), 23 & 24 April, 2021, Hyderabad, India
1
Selected papers July 2011 Business & Economics Society International Conference ; Volume 2, issue 1
1
Services marketing cases in emerging markets : an asian perspective
1
Strategic hospitality leadership : the Asian initiative
1
The Cornell School of hotel administration handbook of applied hospitality strategy
1
The impact of culture
1
Tourism and hospitality management
1
Transcending cultural frontiers : practices, challenges, and strategy for international business
1
Transcontinental strategies for industrial development and economic growth
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ECONIS (ZBW)
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COVID-19 : effect of job insecurity on employee performance : mediating role of depression
Ali, Mohammad
;
Nishat, Sabrina Sharmin
;
Tazin, Farzana
; …
- In:
Repositioning business : a strategic response to …
,
(pp. 17-32)
.
2022
Persistent link: https://www.econbiz.de/10013179211
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2
Method to evaluate quality of service in the hotel industry in the age of the Fourth Industrial Revolution
Bridi, Eduardo
;
Schmitt, Jeovani
;
Anderson, Roy
; …
- In:
Key challenges and opportunities for quality, …
,
(pp. 153-176)
.
2021
Persistent link: https://www.econbiz.de/10012506168
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3
Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
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4
The strategic decision to internationalize within soft services : the context of hotels
Papaioannou, Michail
- In:
Global strategic management in the service industry : a …
,
(pp. 57-79)
.
2022
Persistent link: https://www.econbiz.de/10014276866
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5
Negative customer experience in lifestyle hotels : a netnography perspective
Santos, Manoel Vitor
;
Brandão, Amélia Maria Pinto da Cunha
- In:
Building consumer-brand relationship in luxury brand …
,
(pp. 126-157)
.
2021
Persistent link: https://www.econbiz.de/10012517946
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6
Determining the relationship between job satisfaction, dependence on tips and turnover intentions : the case of hotel employees
Tepavčević, Jelena
;
Josipović, Melita
;
Milojica, Vedran
- In:
Contemporary issues in social science
,
(pp. 33-48)
.
2021
Persistent link: https://www.econbiz.de/10013174355
Saved in:
7
Muslim youths' satisfaction toward muslim-friendly hotels : examining the effects of hotel image, brand image and employee performance
Abdul-Latif, Samshul-Amry
;
Nur Adilah Adnan
- In:
Transcending cultural frontiers : practices, …
,
(pp. 141-158)
.
2020
Persistent link: https://www.econbiz.de/10012256774
Saved in:
8
Quality Costing and USALI-accounting instruments in the hotel management
Rogošić, Andrijana
-
2020
Persistent link: https://www.econbiz.de/10012602467
Saved in:
9
Investigation of emotional labor behaviors in hotel enterprises
Gülaydin, Mustafa
;
Aytaş, Gonca
- In:
Hospitality & Tourism : managerial perspectives & practices
,
(pp. 129-154)
.
2020
Persistent link: https://www.econbiz.de/10012501841
Saved in:
10
The next generation of leaders : women in global leaderships in hotel management industry
Tran, Ben
-
2019
Persistent link: https://www.econbiz.de/10011989996
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