//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Dienstleistungssektor"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Lai, Pei-Chun"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Dienstleistungssektor
Service quality
5
Hotel industry
4
Hotellerie
4
Quality management
4
Qualitätsmanagement
4
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Outsourcing
3
Beschwerdemanagement
2
COVID-19
2
Competitive strategy
2
Complaint management
2
Management. Industrial Management
2
Online review
2
PLS-SEM
2
SERVQUAL
2
Scale development
2
Service quality (SQ)
2
Total quality management
2
UNIQUAL
2
University SQ
2
Wettbewerbsstrategie
2
Agribusiness
1
Aktienmarkt
1
Algorithm
1
Algorithmus
1
Apriori algorithm
1
Arbeitspsychologie
1
Aspect-based sentiment analysis
1
Asset specificity
1
Attribution theory
1
Benchmarking
1
Beziehungsmarketing
1
Business process management
1
Cambodia
1
Causality analysis
1
China
1
Chinese stock market
1
Comparison
1
more ...
less ...
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Case study
1
Fallstudie
1
Language
All
English
1
Author
All
Lai, Pei-Chun
1
Meer, Robert van der
1
Soltani, Ebrahim
1
Williams, Terry M.
1
Published in...
All
The service industries journal
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managerial approaches towards service quality : the case of three service organisations
Soltani, Ebrahim
;
Lai, Pei-Chun
;
Meer, Robert van der
; …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1397-1412
Persistent link: https://www.econbiz.de/10003802453
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->