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ERP-System
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An operations management perspective on adopting
customer-relations
management
(CRM) software
Schniederjans, Marc J.
;
Cao, Ray Qing
;
Gu, Vicky Ching
- In:
International journal of production research
50
(
2012
)
14
,
pp. 3974-3987
Persistent link: https://www.econbiz.de/10009620437
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