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Einzelhandel
Relationship marketing
30
Beziehungsmarketing
29
Consumer behaviour
21
Konsumentenverhalten
21
Lieferantenmanagement
19
Supplier relationship management
19
Relationship investment
11
Customer satisfaction
10
Kundenzufriedenheit
10
relationship investment
10
Perceived relationship investment
9
Dienstleistungsqualität
7
Service quality
7
Brand management
4
Complaint propensity
4
Confidence
4
Consumer innovativeness
4
Markenführung
4
Relationship strength
4
Vertrauen
4
relationship marketing
4
relationship quality
4
China
3
Relationship quality
3
Social Web
3
Social web
3
perceived relationship investment
3
Airline
2
Airlines
2
Brand
2
Brand image
2
Brand loyalty
2
Customer relationship investment
2
Customer relationships
2
Customer value
2
Dienstleistungssektor
2
Fluggesellschaft
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Guanxi
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Innovation
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Benhabib, Abderrezzak
1
Bilgihan, Anil
1
Menidjel, Choukri
1
Natarajan, Thamaraiselvan
1
Raghavan, Deepak Ramanan Veera
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International journal of quality and service sciences
1
The international review of retail, distribution and consumer research
1
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ECONIS (ZBW)
2
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Does integrated store service quality turn omnichannel shoppers into price-insensitive, cross-category purchasers, and loyal webroomers? Moderating role of perceived
relationship
i...
Natarajan, Thamaraiselvan
;
Raghavan, Deepak Ramanan Veera
- In:
International journal of quality and service sciences
15
(
2023
)
3/4
,
pp. 273-290
Persistent link: https://www.econbiz.de/10014432485
Saved in:
2
Exploring the impact of personality traits on perceived
relationship
investment
, relationship quality, and loyalty in the retail industry
Menidjel, Choukri
;
Bilgihan, Anil
;
Benhabib, Abderrezzak
- In:
The international review of retail, distribution and …
31
(
2021
)
1
,
pp. 106-129
Persistent link: https://www.econbiz.de/10012425335
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