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~subject:"Einzelhandel"
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Einzelhandel
Viral marketing
49
Virales Marketing
49
Consumer behaviour
45
Konsumentenverhalten
45
Beziehungsmarketing
27
Relationship marketing
27
Customer satisfaction
22
Kundenzufriedenheit
22
Dienstleistungsqualität
16
Service quality
16
Brand management
14
Markenführung
14
positive word-of-mouth
13
Brand image
12
Markenimage
12
Positive word of mouth
11
Positive word-of-mouth
11
Confidence
10
Vertrauen
10
positive word of mouth
10
Brand
7
Markenartikel
7
Brand loyalty
6
Social Web
6
Social web
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Beschwerdemanagement
5
Complaint management
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Trust
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Arbeitsverhalten
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Arbeitszufriedenheit
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Corporate Social Responsibility
4
Corporate social responsibility
4
Hospital
4
Job satisfaction
4
Krankenhaus
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Markentreue
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Positive Word of Mouth
4
Retail trade
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Work behaviour
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Chan, Tommy K. H.
1
Chong, Alain Yee Loong
1
Griffis, Stanley E.
1
Jensen, Ricard W.
1
Jones, Angela L.
1
Lee, Zach W. Y.
1
Limbu, Yam B.
1
Miller, Jason
1
Park, Ji Eun
1
Thadani, Dimple R.
1
Voorhees, Clay M.
1
Whipple, Judith M.
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Yoon, Sungjoon
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Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of electronic marketing and retailing : IJEMR
1
International journal of physical distribution and logistics management
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
4
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1
The effect of perceptions of justice in returns on satisfaction and attitudes toward the retailer
Jones, Angela L.
;
Miller, Jason
;
Whipple, Judith M.
; …
- In:
International journal of physical distribution and …
54
(
2024
)
1
,
pp. 40-60
Persistent link: https://www.econbiz.de/10014466376
Saved in:
2
Customer engagement through omnichannel retailing : the effects of channel integration quality
Lee, Zach W. Y.
;
Chan, Tommy K. H.
;
Chong, Alain Yee Loong
- In:
Industrial marketing management : the international …
77
(
2019
),
pp. 90-101
Persistent link: https://www.econbiz.de/10012004178
Saved in:
3
The determinants and consequences of website credibility in e-retailing: examining the roles of ethical issues
Limbu, Yam B.
;
Jensen, Ricard W.
- In:
International journal of electronic marketing and …
9
(
2018
)
1
,
pp. 89-108
Persistent link: https://www.econbiz.de/10011849125
Saved in:
4
Tests of in-store experience and socially embedded measures as predictors of retail store loyalty
Yoon, Sungjoon
;
Park, Ji Eun
- In:
Journal of retailing and consumer services
45
(
2018
),
pp. 111-119
Persistent link: https://www.econbiz.de/10011929907
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