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~subject:"Electronic Banking"
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Electronic Banking
SST
23
Selbstbedienung
22
Self-service
22
Consumer behaviour
21
Konsumentenverhalten
21
Dienstleistungsqualität
15
Service quality
15
Customer satisfaction
11
Kundenzufriedenheit
11
El Niños Southern Oscillations (ENSO)
8
Self-service technology (SST)
7
Southern Oscillation Index (SOI)
7
Global Economy
6
Greenhouse Gas Emissions
6
Innovation adoption
6
Innovationsakzeptanz
6
Sea Surface Temperature (SST)
6
Technischer Fortschritt
6
Technological change
6
Volatility
6
Beschwerdemanagement
5
Complaint management
5
Einzelhandel
5
Retail trade
5
self-service technology
5
Electronic banking
4
Sea surface temperature (SST)
4
Self-service technology
4
Theorie
4
Theory
4
self-service technology (SST)
4
Air transport
3
Airline
3
Fluggesellschaft
3
Luftverkehr
3
Retailing
3
customer satisfaction
3
sea surface temperature (SST)
3
service quality
3
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Alalwan, Ali Abdallah
1
Ayyagari, Madhavi
1
Baabdullah, Abdullah Mohammed
1
Dwivedi, Yogesh Kumar
1
Hung, Chia-sheng
1
Islam, Rubina
1
Oraedu, Chukwunonso
1
Ou, Chin S.
1
Parahoo, Sanjai K.
1
Patil, Pushp
1
Rana, Nripendra P.
1
Uduji, Joseph Ikechukwu
1
Ugwuanyi, Chidera Christian
1
Yen, David C.
1
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Information systems management
1
International journal of business and systems research : IJBSR
1
International journal of financial services management : IJFSM
1
Journal of engineering and technology management : JET-M
1
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ECONIS (ZBW)
4
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Customer experience with self-service technologies in the banking sector : evidence from Nigeria
Ugwuanyi, Chidera Christian
;
Uduji, Joseph Ikechukwu
; …
- In:
International journal of business and systems research …
15
(
2021
)
4
,
pp. 405-425
Persistent link: https://www.econbiz.de/10012596125
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2
Consumer adoption of self-service technologies in the context of the Jordanian banking industry : examining the moderating role of channel types
Baabdullah, Abdullah Mohammed
;
Rana, Nripendra P.
; …
- In:
Information systems management
36
(
2019
)
4
,
pp. 286-305
Persistent link: https://www.econbiz.de/10012199491
Saved in:
3
Personal touch or convenient tech? : an investigation of customer channel preferences in retail banking
Ayyagari, Madhavi
;
Parahoo, Sanjai K.
- In:
International journal of financial services management …
9
(
2018
)
2
,
pp. 103-118
Persistent link: https://www.econbiz.de/10011914143
Saved in:
4
An empirical study of the relationship between a self-service technology investment and firm financial performance
Hung, Chia-sheng
;
Yen, David C.
;
Ou, Chin S.
- In:
Journal of engineering and technology management : JET-M
29
(
2012
)
1
,
pp. 62-70
Persistent link: https://www.econbiz.de/10009565814
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