Consumer adoption of self-service technologies in the context of the Jordanian banking industry : examining the moderating role of channel types
Abdullah M. Baabdullah, Nripendra P. Rana, Ali Abdallah Alalwan, Rubina Islam, Pushp Patil, and Yogesh K. Dwivedi
Year of publication: |
2019
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Authors: | Baabdullah, Abdullah Mohammed ; Rana, Nripendra P. ; Alalwan, Ali Abdallah ; Islam, Rubina ; Patil, Pushp ; Dwivedi, Yogesh Kumar |
Published in: |
Information systems management. - London [u.a.] : Taylor & Francis, ISSN 1934-8703, ZDB-ID 2069986-4. - Vol. 36.2019, 4, p. 286-305
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Subject: | Internet banking | mobile banking | moderating effect | SST | telebanking | Konsumentenverhalten | Consumer behaviour | Electronic Banking | Electronic banking | Innovationsakzeptanz | Innovation adoption | Selbstbedienung | Self-service | Jordanien | Jordan | Dienstleistungsqualität | Service quality |
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