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~subject:"Electronic Commerce"
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Search: "Customer relationship management"
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Electronic Commerce
Beziehungsmarketing
24,848
Relationship marketing
24,848
Konsumentenverhalten
8,624
Consumer behaviour
8,622
Customer satisfaction
5,266
Kundenzufriedenheit
5,264
Service quality
3,811
Dienstleistungsqualität
3,809
Brand management
2,497
Markenführung
2,497
Deutschland
2,345
Germany
2,291
Kundenmanagement
2,280
Theory
2,237
Theorie
2,236
Lieferantenmanagement
2,157
Supplier relationship management
2,157
Social Web
1,979
Social web
1,979
Marketingmanagement
1,864
Marketing management
1,837
Markenimage
1,825
Brand image
1,822
E-commerce
1,608
Online-Marketing
1,539
Internet marketing
1,514
Kundenwert
1,494
Customer value
1,432
Kundenintegration
1,408
Customer integration
1,407
Vertrauen
1,342
Confidence
1,330
Einzelhandel
1,314
Retail trade
1,298
Brand
1,239
Markenartikel
1,225
Online retailing
1,199
Online-Handel
1,199
Customer service
1,138
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573
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214
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1,237
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493
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4
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1,017
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94
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73
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16
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12
Konferenzschrift
10
Conference proceedings
9
Guidebook
9
Lehrbuch
9
Ratgeber
9
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8
Handbuch
8
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8
Elektronischer Datenträger
6
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4
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4
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3
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3
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1,374
German
362
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2
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1
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Piller, Frank T.
13
Muther, Andreas
10
Wirtz, Bernd W.
10
Leimstoll, Uwe
7
Schumann, Jan Hendrik
7
Stormer, Henrik
7
Bauer, Hans H.
6
Chaffey, Dave
6
Hudetz, Kai
6
Theobald, Elke
6
Eggert, Andreas
5
Fassott, Georg
5
Hermanns, Arnold
5
Khosrowpour, Mehdi
5
Lihotzky, Nikolai
5
Meier, Andreas
5
Ratten, Vanessa
5
Reichwald, Ralf
5
Smith, Alan D.
5
Straker, Karla
5
Wrigley, Cara
5
Alioski, Adrian
4
Civelek, Mustafa Emre
4
Hjort, Klas
4
Konuş, Umut
4
Mangiaracina, Riccardo
4
Moriuchi, Emi
4
Neslin, Scott A.
4
Ricard, Line
4
Ruyter, Ko de
4
Schoder, Detlef
4
Silberer, Günter
4
Thaichon, Park
4
Weiber, Rolf
4
Wiedmann, Klaus-Peter
4
Xu, Jun
4
Zhao, Jing
4
Anderl, Eva
3
Angriawan, Arifin
3
Anshu, Kumari
3
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IGI Global
3
Springer Fachmedien Wiesbaden
3
Bundesvereinigung Logistik
2
CAMPUS 02 - Fachhochschule der Wirtschaft / FH-Bachelorstudiengang Marketing & Sales
2
Kompetenzschwerpunkt E-Business
2
Verlag Dr. Kovač
2
Arthur D. Little International Inc. <Wiesbaden>
1
Booz, Allen & Hamilton GmbH <Düsseldorf>
1
Deutsche Bank <Frankfurt am Main> / Research
1
Deutsche Tagung zu Mass Customization <2, 2000, Frankfurt, Main>
1
Deutscher Logistik-Kongress <17, 2000, Berlin>
1
Deutscher Logistik-Kongress <18, 2001, Berlin>
1
Deutsches Seminar für Fremdenverkehr Berlin
1
European Marketing Academy
1
Galileo Press
1
GfK Nürnberg, Gesellschaft für Konsum-, Markt- und Absatzforschung
1
Innovationsforum <2002, Augsburg>
1
Institut für Wirtschaftsinformatik <Göttingen> / Professur für Anwendungssysteme und E-Business
1
International Conference on Information and Communication Technologies in Tourism <(1999 :Innsbruck, Austria)>
1
Ludwig-Maximilians-Universität München
1
National Bureau of Economic Research
1
NetLibrary, Inc
1
Nomos Verlagsgesellschaft
1
Organisation for Economic Co-operation and Development
1
Saarbrücker Arbeitstagung <20, 1999, Saarbrücken>
1
Salzburg Research Forschungsgesellschaft
1
Seminar für Führungskräfte <2000, Berlin>
1
SwissICT, Schweizerischer Verband der Informations- und Kommunikationstechnologie
1
The Wharton Financial Institutions Center
1
Universität <Köln> / Lehrstuhl für Wirtschaftsinformatik insbesondere Informationsmanagement
1
Universität <Tübingen> / Abteilung Betriebswirtschaftslehre, insbesondere Wirtschaftsinformatik
1
Universität St. Gallen
1
Université <Genève> / Section des Hautes Etudes Commerciales
1
Verein zur Förderung Produktionstechnischer Forschung
1
Wirtschaftswissenschaftliches Zentrum <Basel>
1
ebrary, Inc
1
marketing-Börse GmbH
1
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Published in...
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Journal of retailing and consumer services
46
International journal of electronic customer relationship management : IJECRM
38
Journal of business research : JBR
26
Industrial marketing management : the international journal for industrial and high-tech firms
20
International journal of business information systems : IJBIS
20
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
17
International journal of e-business research : an official publication of the Information Resources Management Association
16
International journal of internet marketing and advertising : IJIMA
16
International journal of electronic marketing and retailing : IJEMR
15
Electronic commerce research
14
SpringerLink / Bücher
14
Journal of internet commerce
13
The journal of business & industrial marketing
13
Asia Pacific journal of marketing and logistics
12
Journal of electronic commerce research : JECR
12
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
12
Electronic markets : the international journal on networked business
11
The service industries journal
11
Electronic Services
10
International journal of electronic commerce : IJEC
10
Journal of retailing
10
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
9
Information systems and e-business management : ISeB
9
International journal of retail & distribution management
9
Journal of marketing
9
Journal of open innovation : technology, market, and complexity
9
Arbeitsberichte der Hochschule für Wirtschaft FHNW
8
International journal of networking and virtual organisations : IJNVO
8
Reihe Electronic Commerce
8
Arbeitsbericht ... des Competence Center E-Business Basel
7
Cogent business & management
7
Gabler Edition Wissenschaft
7
Jahrbuch der Absatz- und Verbrauchsforschung
7
Journal of global information management : an official publication of the Information Resources Management Association
7
Journal of management information systems : JMIS
7
Journal of strategic marketing
7
Journal of the Academy of Marketing Science
7
Technological forecasting & social change : an international journal
7
Electronic commerce research and applications
6
International journal of production research
6
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Source
All
ECONIS (ZBW)
1,674
USB Cologne (EcoSocSci)
54
USB Cologne (business full texts)
6
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1731
Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas
-
1999
Persistent link: https://www.econbiz.de/10004222295
Saved in:
1732
Futurize your enterprise : business strategy in the age of the E-customer
Siegel, David
-
1999
Persistent link: https://www.econbiz.de/10004586355
Saved in:
1733
One-to-one-Marketing und electronic commerce
Theobald, Axel
;
Stehle, Robert
-
1998
Persistent link: https://www.econbiz.de/10004020073
Saved in:
1734
Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas
-
1998
Persistent link: https://www.econbiz.de/10004379253
Saved in:
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