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Factor analysis
E-commerce
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Dienstleistungsqualität
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Wigand, Rolf T.
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Journal of electronic commerce research : JECR
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Measuring the quality of e-service : scale development and initial validation
Swaid, Samar I.
;
Wigand, Rolf T.
- In:
Journal of electronic commerce research : JECR
10
(
2009
)
1
,
pp. 13-28
Persistent link: https://www.econbiz.de/10003886450
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