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Faktorenanalyse
Gastronomie
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Restaurant industry
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Consumer behaviour
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Customer satisfaction
4
Dienstleistungsqualität
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Kundenzufriedenheit
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Brand image
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Markenimage
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Structural equation model
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Strukturgleichungsmodell
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restaurant
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Arbeitsmobilität
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Beschwerdemanagement
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Beziehungsmarketing
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Chinese
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Chinesisch
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Corporate Social Responsibility
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Descriptive statistics
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Deskriptive Statistik
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Elaboration likelihood model (ELM)
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Ernährungsindustrie
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English
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Jang, Soocheong
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Namkung, Young
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International journal of hospitality management
1
Journal of business research : JBR
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ECONIS (ZBW)
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The effects of international fairness on satisfaction and behavioral intentions : mature versus non-mature customers
Namkung, Young
;
Jang, Soocheong
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 397-405
Persistent link: https://www.econbiz.de/10003855821
Saved in:
2
Perceived quality, emotions, and behavioral intentions : application of an extended Mehrabian-Russell model to restaurants
Jang, Soocheong
;
Namkung, Young
- In:
Journal of business research : JBR
62
(
2009
)
4
,
pp. 451-460
Persistent link: https://www.econbiz.de/10003839885
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