Perceived quality, emotions, and behavioral intentions : application of an extended Mehrabian-Russell model to restaurants
Year of publication: |
2009
|
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Authors: | Jang, Soocheong ; Namkung, Young |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 62.2009, 4, p. 451-460
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Subject: | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Emotion | Gastronomie | Restaurant industry | Management | Strukturgleichungsmodell | Structural equation model | Faktorenanalyse | Factor analysis | USA | United States |
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