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~subject:"Governance approach"
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Governance approach
IT service provider
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Activity-based costing
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Business process management
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Customer satisfaction
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Deutsches Zentrum für Luft- und Raumfahrt
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GISA GmbH <Halle (Saale)>
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Haes, Steven de
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Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
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ECONIS (ZBW)
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IT Governance auf Basis von ITIL erfolgreich umsetzen
Holtz, Bernd
- In:
Praktisches IT-Management : Controlling, …
,
(pp. 163-183)
.
2006
Persistent link: https://www.econbiz.de/10009243790
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COBIT 4.0 : an IT governance framework
Van Grembergen, Wim
;
Haes, Steven de
;
Van Brempt, Hilde
- In:
Praktisches IT-Management : Controlling, …
,
(pp. 125-161)
.
2006
Persistent link: https://www.econbiz.de/10009243791
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