//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Hotellerie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Chang, Kuo-chien"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Hotellerie
Dienstleistungsqualität
10
Service quality
10
Consumer behaviour
8
Konsumentenverhalten
8
Beziehungsmarketing
7
Relationship marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Taiwan
4
Website
4
Customer service
3
Gastronomie
3
Kundenservice
3
Leistungsmotivation
3
Logistics
3
Logistik
3
Restaurant industry
3
Work motivation
3
Behavioral intentions
2
Brand image
2
Brand management
2
Emotion
2
Hotel industry
2
Innovation adoption
2
Innovationsakzeptanz
2
Internet marketing
2
Kansei engineering
2
Logistics provider
2
Logistikdienstleister
2
Markenführung
2
Markenimage
2
Online-Marketing
2
Tourism industry
2
Tourismuswirtschaft
2
Anreiz
1
Arbeitsverhalten
1
Behavioral intention
1
Behaviour
1
Betriebsklima
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Chang, Kuo-Chien
1
Chang, Kuo-chien
1
Chen, Mu-Chen
1
Cheng, Yi-Sung
1
Hsu, Ya-Ti
1
Kuo, Nien-Te
1
Published in...
All
Total quality management & business excellence
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
How work engagement influences relationship quality : the roles of work motivation and perceived service guarantee strength
Chang, Kuo-Chien
;
Hsu, Ya-Ti
;
Cheng, Yi-Sung
;
Kuo, Nien-Te
- In:
Total quality management & business excellence
32
(
2021
)
12
,
pp. 1316-1340
Persistent link: https://www.econbiz.de/10012607249
Saved in:
2
Applying the Kano model and QFD to explore customers' brand contacts in the hotel business : a study of a hot spring hotel
Chang, Kuo-chien
;
Chen, Mu-Chen
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 1-27
Persistent link: https://www.econbiz.de/10008986655
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->