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Search: isPartOf:"International Journal of Quality and Service Sciences"
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Subject
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Innovation
Dienstleistungsqualität
111
Service quality
111
Quality management
82
Qualitätsmanagement
81
Customer satisfaction
64
Kundenzufriedenheit
64
Consumer behaviour
52
Konsumentenverhalten
52
Beziehungsmarketing
41
Relationship marketing
40
Health care
20
Dienstleistungssektor
19
Gesundheitsversorgung
19
Hochschule
19
Innovation management
19
Innovationsmanagement
19
Service industry
19
Higher education institution
18
Krankenhaus
18
Schweden
18
Sweden
18
Hospital
17
Kundenintegration
16
Organisatorischer Wandel
16
Organizational change
16
Performance-Messung
16
Performance measurement
15
Customer integration
14
Emotion
14
Gesundheitswesen
14
Health care system
14
Sustainability
14
Betriebliche Wertschöpfung
13
Customer service
12
Kundenservice
12
Product quality
12
Produktqualität
12
Services
12
Value creation
12
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Undetermined
11
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Article
25
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2
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Article in journal
27
Aufsatz in Zeitschrift
27
Collection of articles of several authors
2
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2
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2
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2
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2
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1
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Language
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English
27
Author
All
Dahlgaard-Park, Su Mi
3
Lilja, Johan
3
Palm, Klas
3
Slåtten, Terje
3
Dahlgaard, Jens Jörn
2
Ahn, Jiseon
1
Al-Dhaafri, Hassan Saleh
1
Algehed, Jessica
1
Alosani, Mohammed Saleh
1
Anning-Dorson, Thomas
1
Apenteng, Bettye A.
1
Baumert, Katrin
1
Boakye, Kwabena G.
1
Brown, Alan
1
Brusch, Michael
1
Chatmi, Arbia
1
Della Corte, Valentina
1
Edvardsson, Bo
1
Elasri, Karim
1
Elg, Mattias
1
Engström, Jon
1
Estrada-Robles, Mariana
1
Fredrikson, Johan
1
Gottfridsson, Patrik
1
Gözlü, Sitki
1
Hansen, David
1
Hsieh, Yen-Hao
1
Kastner, Paula
1
Kristensson, Per
1
Lasrado, Flevy
1
Nuutinen, Maaria
1
Ojasalo, Katri
1
Opoku, Samuel T.
1
Poksinska, Bozena
1
Ponsignon, Frédéric
1
Ramis-Pujol, Juan
1
Richardsson, Daniel
1
Savastano, Iris
1
Sjödin, Carina
1
Storlazzi, Alessandra
1
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QMOD-ICQSS Conference <16, 2013, Portorož>
1
QMOD-ICQSS Conference <19., 2016, Rom>
1
Published in...
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International journal of quality and service sciences
27
Source
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ECONIS (ZBW)
27
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1
Assessing and improving co-creation in services : the customer-centric matrix
Chatmi, Arbia
;
Elasri, Karim
;
Ponsignon, Frédéric
- In:
International journal of quality and service sciences
15
(
2023
)
1
,
pp. 97-114
Persistent link: https://www.econbiz.de/10014315050
Saved in:
2
Stimulating HRM practices through innovative culture : an empirical study on the UAE's government agencies
Alosani, Mohammed Saleh
;
Al-Dhaafri, Hassan Saleh
- In:
International journal of quality and service sciences
15
(
2023
)
2
,
pp. 120-135
Persistent link: https://www.econbiz.de/10014380810
Saved in:
3
Rewards and employee creativity among rural healthcare employees : the mediating role of organizational support for innovation and the moderating impact of supervisory support
Opoku, Samuel T.
;
Apenteng, Bettye A.
;
Boakye, Kwabena G.
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 37-53
Persistent link: https://www.econbiz.de/10012884460
Saved in:
4
Exploring perceived innovation in building customers' patronizing behavior in the food delivery service context
Ahn, Jiseon
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 258-273
Persistent link: https://www.econbiz.de/10013330615
Saved in:
5
Exploring enablers of innovative quality development in public administration
Palm, Klas
;
Algehed, Jessica
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 203-217
Persistent link: https://www.econbiz.de/10011762982
Saved in:
6
QMOD-ICQSS Conference: "Building a culture for quality, innovation and sustainability"
Dahlgaard-Park, Su Mi
(
ed.
);
Dahlgaard, Jens Jörn
(
ed.
)
-
QMOD-ICQSS Conference <19., 2016, Rom>
-
2017
Persistent link: https://www.econbiz.de/10011772044
Saved in:
7
Is innovation the future of quality management? : searching for signs of quality and innovation management merging
Lilja, Johan
;
Hansen, David
;
Fredrikson, Johan
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 232-240
Persistent link: https://www.econbiz.de/10011772059
Saved in:
8
Product development based on design attributes : an empirical analysis of perceptions and influences
Brusch, Michael
;
Baumert, Katrin
;
Kastner, Paula
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 371-382
Persistent link: https://www.econbiz.de/10011772131
Saved in:
9
Key enabling factors for organizational ambidexterity in the public sector
Palm, Klas
;
Lilja, Johan
- In:
International journal of quality and service sciences
9
(
2017
)
1
,
pp. 2-20
Persistent link: https://www.econbiz.de/10011650497
Saved in:
10
An application of technology-based design for exhibition services
Hsieh, Yen-Hao
;
Yuan, Soe-Tsyr
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 498-515
Persistent link: https://www.econbiz.de/10011641329
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