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~subject:"Innovationsakzeptanz"
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Innovationsakzeptanz
Beziehungsmarketing
5
Consumer behaviour
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Konsumentenverhalten
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Relationship marketing
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Einzelhandel
3
Retail trade
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Brand management
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Innovation
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Markenführung
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Personalization
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Sharing economy
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Access-based services
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Assemblage
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B-to-B-Marketing
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Blockchain technology
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Brand
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Brand experience
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Brand familiarity
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Burdens of ownership
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Business-to-business
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Business-to-business marketing
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Cloud Computing
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Cloud computing
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Customer experience
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Customer experience management
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Customer journey management
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Customer satisfaction
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Customer-facing retail technology
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Data envelopment analysis
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Data-Envelopment-Analyse
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Dienstleistung
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Dienstleistungsinnovation
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Dienstleistungsqualität
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Dienstleistungssektor
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Digital service
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Digitalisierung
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Digitization
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Duopol
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Klein, Jan F.
2
Aspara, Jaakko
1
Bergner, Kai
1
Falk, Tomas
1
Henkel, Sven
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Merfeld, Katrin
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Riegger, Anne-Sophie
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Schepers, Jeroen J. L.
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Journal of service research
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Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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Technology-enabled personalization : impact of smart technology choice on consumer shopping behavior
Riegger, Anne-Sophie
;
Merfeld, Katrin
;
Klein, Jan F.
; …
- In:
Technological forecasting & social change : an …
181
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013417195
Saved in:
2
What gets measured gets done: can self-tracking technologies enhance advice compliance?
Wittkowski, Kristina
;
Klein, Jan F.
;
Falk, Tomas
; …
- In:
Journal of service research
23
(
2020
)
3
,
pp. 281-298
Persistent link: https://www.econbiz.de/10012265759
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