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~subject:"Intelligence"
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Search: subject:"Emotion Recognition"
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Boz, Hakan
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Journal of hospitality marketing & management
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Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
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ECONIS (ZBW)
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1
Service quality,
emotion
recognition
, emotional intelligence and Dunning Kruger syndrome
Boz, Hakan
;
Koc, Erdogan
- In:
Total quality management & business excellence
32
(
2021
)
11
,
pp. 1201-1214
Persistent link: https://www.econbiz.de/10012607237
Saved in:
2
Development of hospitality and tourism employees' emotional intelligence through developing their
emotion
recognition
abilities
Koc, Erdogan
;
Boz, Hakan
- In:
Journal of hospitality marketing & management
29
(
2020
)
2
,
pp. 121-138
Persistent link: https://www.econbiz.de/10012256122
Saved in:
3
I know how you feel, but it does not always help : integrating
emotion
recognition
, agreeableness, and cognitive ability in a compensatory model of service performance
Doucet, Lorna
;
Shao, Bo
;
Wang, Lu
;
Oldham, Greg R.
- In:
Journal of service management
27
(
2016
)
3
,
pp. 320-338
Persistent link: https://www.econbiz.de/10011583535
Saved in:
4
It pays to have an eye for emotions :
emotion
recognition
ability indirectly predicts annual income
Momm, Tassilo
;
Blickle, Gerhard
;
Liu, Yongmei
;
Wihler, …
- In:
Journal of organizational behavior : OB ; the internat. …
36
(
2015
)
1
,
pp. 147-163
Persistent link: https://www.econbiz.de/10011293597
Saved in:
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