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~subject:"Internal service complexity"
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Internal service complexity
Dienstleistungsqualität
4
Service quality
4
service complexity
4
Beziehungsmarketing
3
Consumer behaviour
3
Konsumentenverhalten
3
Relationship marketing
3
B-to-B-Marketing
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Business-to-business marketing
2
Customer satisfaction
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Dienstleistung
2
E-commerce
2
Electronic Commerce
2
Kundenzufriedenheit
2
Lieferantenmanagement
2
Service complexity
2
Services
2
Supplier relationship management
2
B2B
1
B2B logistics
1
Business services
1
Cannibalization
1
Customer Behavioral Intentions
1
Dienstleistungshandel
1
Dienstleistungsmarketing
1
Dienstleistungssektor
1
Forced Use
1
Innovation adoption
1
Innovationsakzeptanz
1
Internal Service Encounter
1
Internal customer
1
Internal customer satisfaction
1
Internal service quality
1
Internal service-complexity determinants
1
International marketing
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Internationales Marketing
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Joint product-service strategy
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Braun, Corina
2
Hadwich, Karsten
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European business review : EBR ; the official journal of the International Management Centres, Europe
1
Journal of business research : JBR
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ECONIS (ZBW)
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1
Determinants of perceived internal
service
complexity
: an empirical analysis of promoting and limiting complexity factors
Braun, Corina
;
Hadwich, Karsten
- In:
European business review : EBR ; the official journal …
29
(
2017
)
1
,
pp. 123-152
Persistent link: https://www.econbiz.de/10011646792
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2
Complexity of internal services : scale development and validation
Braun, Corina
;
Hadwich, Karsten
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3508-3522
Persistent link: https://www.econbiz.de/10011514851
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