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International marketing
Dienstleistungsqualität
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service complexity
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Consumer behaviour
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Internal service complexity
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Konsumentenverhalten
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Complexity of internal services : scale development and validation
Braun, Corina
;
Hadwich, Karsten
- In:
Journal of business research : JBR
69
(
2016
)
9
,
pp. 3508-3522
Persistent link: https://www.econbiz.de/10011514851
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