//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Internet marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"ECRM"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Internet marketing
Beziehungsmarketing
31
Relationship marketing
31
E-commerce
24
Electronic Commerce
24
e-CRM
21
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
11
Konsumentenverhalten
11
Dienstleistungsqualität
8
Service quality
8
Bank
6
E-CRM
6
Confidence
5
Online retailing
5
Online-Handel
5
Online-Marketing
5
Vertrauen
5
Website
4
customer loyalty
4
eCRM
4
electronic customer relationship management
4
CRM
3
Data Mining
3
Firm performance
3
SEM
3
SMEs
3
Unternehmenserfolg
3
customer relationship management
3
e-commerce
3
Business Intelligence
2
CRASP Methodology
2
Customer Experience
2
Customer retention
2
Data mining
2
Demand Chain Management
2
ECRM
2
Electronic Banking
2
Electronic banking
2
more ...
less ...
Online availability
All
Undetermined
4
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
5
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Agrebi, Meriem
2
Assimakopoulos, Costas
1
Boncori, Anne Laure
1
Georgiadis, Christos K.
1
Hendriyani, Chandra
1
Papaioannou, Eugenia
1
Sam'un Jaja Raharja
1
Sarmaniotis, Christos
1
Tian, Jenny
1
Wang, Sophia
1
more ...
less ...
Published in...
All
European management journal
1
International journal of economic policy in emerging economies
1
International journal of internet marketing and advertising : IJIMA
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The Internet user relational orientation : towards a better understanding of online browsing behaviour
Agrebi, Meriem
- In:
Journal of marketing management : JMM ; journal of the …
37
(
2021
)
13/14
,
pp. 1374-1408
Persistent link: https://www.econbiz.de/10012695282
Saved in:
2
What makes a website relational? : the experts' viewpoint
Agrebi, Meriem
;
Boncori, Anne Laure
- In:
European management journal
35
(
2017
)
5
,
pp. 617-631
Persistent link: https://www.econbiz.de/10011775132
Saved in:
3
Analysis building customer engagement through
e-CRM
in the era of digital banking in Indonesia
Hendriyani, Chandra
;
Sam'un Jaja Raharja
- In:
International journal of economic policy in emerging …
11
(
2018
)
5
,
pp. 479-486
Persistent link: https://www.econbiz.de/10011973773
Saved in:
4
Signaling service quality via website
e-CRM
features : more gains for smaller and lessr known hotels
Tian, Jenny
;
Wang, Sophia
- In:
Journal of hospitality & tourism research : JHTR ; the …
41
(
2017
)
2
,
pp. 211-245
Persistent link: https://www.econbiz.de/10011645609
Saved in:
5
Investigating websites'
e-CRM
features in building customer relationships : evidence from Greece
Papaioannou, Eugenia
;
Assimakopoulos, Costas
; …
- In:
International journal of internet marketing and …
8
(
2014
)
4
,
pp. 320-338
Persistent link: https://www.econbiz.de/10011349106
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->