What makes a website relational? : the experts' viewpoint
Year of publication: |
October 2017
|
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Authors: | Agrebi, Meriem ; Boncori, Anne Laure |
Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 35.2017, 5, p. 617-631
|
Subject: | Relational website | Relationship marketing | eCRM | eCRM features | Qualitative methods | Beziehungsmarketing | Website | Qualitative Methode | Qualitative method | Online-Marketing | Internet marketing | Electronic Commerce | E-commerce | Experten | Experts |
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