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Jordan
Beziehungsmarketing
26
Relationship marketing
26
e-CRM
21
E-commerce
19
Electronic Commerce
19
Customer satisfaction
12
Kundenzufriedenheit
12
Consumer behaviour
10
Konsumentenverhalten
10
Dienstleistungsqualität
8
Service quality
8
Bank
7
E-CRM
6
Confidence
5
Vertrauen
5
SEM
4
customer loyalty
4
electronic customer relationship management
4
Firm performance
3
Internet marketing
3
Online retailing
3
Online-Handel
3
Online-Marketing
3
SMEs
3
Unternehmenserfolg
3
Website
3
customer relationship management
3
e-commerce
3
CRM
2
Customer Experience
2
Customer retention
2
India
2
Indien
2
Indonesia
2
Indonesien
2
Innovation adoption
2
Innovationsakzeptanz
2
Jordanien
2
Knowledge management
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English
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Al-nassar, Bilal Ali Yaseen
2
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International journal of electronic customer relationship management : IJECRM
2
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ECONIS (ZBW)
2
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The impact of e-service quality and ease of use of e-customer relationship management : a study of mobile phone services in Jordan
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
13
(
2021
)
2
,
pp. 146-165
Persistent link: https://www.econbiz.de/10012939797
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The customer trust and customer commitment of e-customer relationship management : study at Jordan of mobile phone services
Al-nassar, Bilal Ali Yaseen
- In:
International journal of electronic customer …
9
(
2015
)
1
,
pp. 33-55
Persistent link: https://www.econbiz.de/10011575147
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