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~subject:"Krankenhaus"
~type_genre:"Conference paper"
~type_genre:"Conference proceedings"
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Search: "Dienstleistungsqualität"
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Krankenhaus
Dienstleistungsqualität
219
Service quality
219
Customer satisfaction
57
Kundenzufriedenheit
57
Qualitätsmanagement
52
Quality management
51
Deutschland
35
Germany
35
Consumer behaviour
31
Konsumentenverhalten
31
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27
Relationship marketing
27
Hochschule
24
Higher education institution
22
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19
Gesundheitswesen
15
Kongress
15
Product quality
15
Produktqualität
15
Dienstleistungssektor
14
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14
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14
Health care
14
Service industry
14
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13
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13
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13
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12
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11
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11
EU countries
10
EU-Staaten
10
Qualitätssicherung
10
Welt
10
World
10
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Patienten
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Patients
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16
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Conference paper
Conference proceedings
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1,191
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1,191
Graue Literatur
214
Non-commercial literature
214
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198
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189
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48
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48
Hochschulschrift
43
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31
Collection of articles of several authors
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Sammelwerk
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3
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2
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2
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1
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1
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1
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1
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1
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1
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1
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Thawesaengskulthai, Natcha
2
Wongrukmit, Patcharin
2
Abouee-Mehrizi, Hossein
1
AlShareef, Mohammed Abdullah
1
Baccarani, Claudio
1
Bera, Sasadhar
1
Boaz, Annette
1
Carter, Michael W.
1
Carvalho, Helena
1
Chakraborty, Shibashish
1
Cutler, David M.
1
Dahlgaard, Jens Jörn
1
Deng, Yujia
1
Di Pietro, Laura
1
El-Tawansi, Muhammad Abdullah Yassin
1
Elsheikh, Ahmed Mohamed
1
Fielden, Jonathan
1
Fotiadis, Anestis K.
1
Gager, Melanie
1
Gowen, Charles, III.
1
Guglielmetti Mugion, Roberta
1
Hasana, S. A.
1
He, Zhen
1
Indrawati
1
Juszczak, Jens
1
Klusen, Norbert
1
Kumar, Pradeep
1
Leber, Wulf-Dietrich
1
Locock, Louise
1
McDermott, Aoife
1
McFadden, Kathleen L.
1
Musella, Flaminia
1
Pedersen, Anne Reff
1
Pillai, S. K. B.
1
Pors, Anja Svejgaard
1
Raharjo, Hendry
1
Robert, Glenn
1
Rossato, Chiara
1
Sadat, Somayeh
1
Saleh, Bassem Salah
1
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European Health Care Conference <2, 2011, Hamburg>
1
Fachhochschule Bonn-Rhein-Sieg
1
Konferenz Medizintourismus <1, 2007, Sankt Augustin>
1
National Bureau of Economic Research
1
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Journal of health organization and management
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
International journal of quality and service sciences
2
A National Bureau of Economic Research conference report
1
Beiträge zum Gesundheitsmanagement
1
Business process management journal
1
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
1
Health care management science
1
Neuerungen im Krankenhaus- und Arzneimittelbereich zwischen Bedarf und Finanzierung : 21. Bad Orber Gespräche über kontroverse Themen im Gesundheitswesen
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
Schriftenreihe des Fachbereiches Wirtschaft Sankt Augustin
1
South Asian journal of management : SAJM
1
The TQM journal : the international review of organizational improvement
1
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
1
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ECONIS (ZBW)
19
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1
Product-service system development for 3D customized production in hospitals
Santos, Milene
;
Soares, B. A. R.
;
Carvalho, Helena
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 29-43)
.
2024
Persistent link: https://www.econbiz.de/10014549170
Saved in:
2
Users' continuance intention toward hospitality service applications
Indrawati
;
Hasana, S. A.
;
Pillai, S. K. B.
- In:
Understanding digital industry : proceedings of the …
,
(pp. 76-80)
.
2020
Persistent link: https://www.econbiz.de/10012224780
Saved in:
3
Assessment of patient safety culture : a comparative case study between physicians and nurses
Elsheikh, Ahmed Mohamed
;
AlShareef, Mohammed Abdullah
; …
- In:
Business process management journal
23
(
2017
)
4
,
pp. 792-810
Persistent link: https://www.econbiz.de/10011723274
Saved in:
4
An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction
Kumar, Pradeep
;
Bera, Sasadhar
;
Chakraborty, Shibashish
- In:
South Asian journal of management : SAJM
24
(
2017
)
4
,
pp. 35-54
Persistent link: https://www.econbiz.de/10011888095
Saved in:
5
Reconciling internal and external satisfaction through probabilistic graphical models : an empirical study
Musella, Flaminia
;
Guglielmetti Mugion, Roberta
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10011772125
Saved in:
6
Quality management practices and their effects on the performance of public hospitals
Xiong, Jingjing
;
He, Zhen
;
Deng, Yujia
;
Zhang, Min
; …
- In:
International journal of quality and service sciences
9
(
2017
)
3/4
,
pp. 383-401
Persistent link: https://www.econbiz.de/10011772138
Saved in:
7
Qualitätsorientierung und Strukturbereinigung - das KHSG in der Umsetzungsphase
Leber, Wulf-Dietrich
- In:
Neuerungen im Krankenhaus- und Arzneimittelbereich …
,
(pp. 107-134)
.
2017
Persistent link: https://www.econbiz.de/10011760535
Saved in:
8
Conceptions of patients and their roles in healthcare : insights from everyday practice and service improvement : guest editorial
McDermott, Aoife
;
Pedersen, Anne Reff
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 194-206
Persistent link: https://www.econbiz.de/10011580647
Saved in:
9
What patients do and their impact on implementation : an ethnographic study of participatory quality improvement projects in English acute hospitals
Boaz, Annette
;
Robert, Glenn
;
Locock, Louise
;
Sturmey, …
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 258-278
Persistent link: https://www.econbiz.de/10011580736
Saved in:
10
Constructions of the patient in healthcare communications : six patient figures
Pors, Anja Svejgaard
- In:
Journal of health organization and management
30
(
2016
)
2
,
pp. 279-298
Persistent link: https://www.econbiz.de/10011580742
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