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~subject:"Kundenintegration"
~type_genre:"Case study"
~type_genre:"Collection of articles of several authors"
~type_genre:"Handbook"
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Search: subject_exact:"Service management"
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Kundenintegration
Dienstleistungsmanagement
218
Service management
218
Deutschland
70
Germany
70
Dienstleistung
69
Management
54
Dienstleistungssektor
43
Theorie
41
Theory
41
Service industry
34
Dienstleistungsbetrieb
24
Services
20
Beziehungsmarketing
19
Dienstleistungsqualität
19
Relationship marketing
19
Service quality
19
Dienstleistungsmarketing
18
Services marketing
18
Strategisches Management
15
Welt
14
World
14
Customer integration
13
Innovation management
13
Innovationsmanagement
13
Bundling strategy
12
Gesundheitswesen
12
Health care system
12
Leistungsbündel
12
Qualitätsmanagement
12
Dienstleistungsinnovation
11
Quality management
11
Service innovation
11
Betriebliche Wertschöpfung
10
Business process management
10
Organisatorischer Wandel
10
Organizational change
10
Prozessmanagement
10
Value creation
10
Gastgewerbe
9
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Undetermined
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Book / Working Paper
9
Article
4
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Case study
Collection of articles of several authors
Handbook
Article in journal
32
Aufsatz in Zeitschrift
32
Aufsatz im Buch
28
Book section
28
Sammelwerk
9
Aufsatzsammlung
6
Fallstudie
6
Hochschulschrift
5
Thesis
4
Lehrbuch
2
Textbook
2
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1
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1
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1
Conference proceedings
1
Festschrift
1
Graue Literatur
1
Handbuch
1
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1
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English
9
German
6
Author
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Bruhn, Manfred
4
Hadwich, Karsten
2
Stauss, Bernd
2
Altinay, Levent
1
Amshoff, Bernhard
1
Angelis, Jannis
1
Baglieri, Enzo
1
Ehret, Michael
1
Fließ, Sabine
1
Haase, Michaela
1
Hara, Yoshinori
1
Jacob, Frank
1
Karagiannis, Dimitris
1
Kleinaltenkamp, Michael
1
Lucht, Thomas
1
Macintyre, Mairi
1
Nenonen, Suvi
1
Parry, Glenn
1
Poudel, Surya
1
Siltaloppi, Jaakko
1
Spath, Dieter
1
Strokosch, Kirsty
1
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Institution
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ICServ <5., 2017, Wien>
1
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Forum Dienstleistungsmanagement
4
Wissenschaft & Praxis
2
European management journal
1
Gabler Wissenschaft & Praxis
1
Handbook of innovation in public services
1
International journal of quality and service sciences
1
Lecture notes in computer science
1
Management - Business for professionals
1
Management internationaler Dienstleistungen mit 3K : Konfiguration - Koordination - Kundenintegration
1
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ECONIS (ZBW)
13
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1
Serviceology for services : 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017 : proceedings
Hara, Yoshinori
(
ed.
);
Karagiannis, Dimitris
(
ed.
)
-
ICServ <5., 2017, Wien>
-
2017
Persistent link: https://www.econbiz.de/10011664142
Saved in:
2
Enhancing customer experience in the service industry : a global perspective
Altinay, Levent
(
ed.
);
Poudel, Surya
(
ed.
)
-
2016
Persistent link: https://www.econbiz.de/10011419571
Saved in:
3
Kundenintegration und Leistungslehre : integrative Wertschöpfung in Dienstleistungen, Solutions und Entrepreneurship
Fließ, Sabine
(
ed.
);
Haase, Michaela
(
ed.
); …
-
2015
Persistent link: https://www.econbiz.de/10010506440
Saved in:
4
Interaktive Wertschöpfung durch Dienstleistungen : strategische Ausrichtung von Kundeninteraktionen, Geschäftsmodellen und sozialen Netzwerken
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2015
Persistent link: https://www.econbiz.de/10014009737
Saved in:
5
Service Value als Werttreiber : Konzepte, Messung und Steuerung
Bruhn, Manfred
(
ed.
);
Hadwich, Karsten
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010359585
Saved in:
6
Managing consumer services : factory or theater?
Baglieri, Enzo
(
ed.
)
-
2014
Persistent link: https://www.econbiz.de/10010476951
Saved in:
7
Role configurations in the service provision process : empirical insights into co-creation of value
Siltaloppi, Jaakko
;
Nenonen, Suvi
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 155-170
Persistent link: https://www.econbiz.de/10009768460
Saved in:
8
Co-production and innovation in public services : can co-production drive innovation?
Strokosch, Kirsty
- In:
Handbook of innovation in public services
,
(pp. 375-389)
.
2013
Persistent link: https://www.econbiz.de/10010194804
Saved in:
9
Discretion and complexity in customer focused environments
Angelis, Jannis
;
Parry, Glenn
;
Macintyre, Mairi
- In:
European management journal
30
(
2012
)
5
,
pp. 466-472
Persistent link: https://www.econbiz.de/10009631121
Saved in:
10
Taking the pulse of economic development : service trends
Spath, Dieter
(
ed.
)
-
2011
Persistent link: https://www.econbiz.de/10009160522
Saved in:
1
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