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~subject:"Kundenservice"
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Search: subject_exact:"PLS-regression"
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Kundenservice
Partial least squares
817
Partielle kleinste Quadrate
817
Strukturgleichungsmodell
339
Structural equation model
337
Kleinste-Quadrate-Methode
188
Least squares method
188
Estimation theory
98
Schätztheorie
98
partial least squares
95
Consumer behaviour
88
Konsumentenverhalten
88
Theory
81
Theorie
80
Unternehmenserfolg
60
Firm performance
59
Beziehungsmarketing
56
Innovation
56
Customer satisfaction
55
Kundenzufriedenheit
55
Relationship marketing
55
PLS
53
Deutschland
48
Germany
48
PLS-SEM
45
Lieferkette
44
Supply chain
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Erfolgsfaktor
41
Forecasting model
39
Prognoseverfahren
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Innovation management
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Innovationsmanagement
38
Qualitätsmanagement
38
Quality management
37
Innovation adoption
36
Innovationsakzeptanz
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KMU
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SME
36
Success factor
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Brand management
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Markenführung
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Chen, Tom
1
Gerpott, Torsten J.
1
Lassar, Walfried M.
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Roy, Sanjit
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Shekhar, Vaibhav
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International journal of services and operations management
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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1
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
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2
Customer satisfaction with call centre care : an explanatory empirical study of service encounters in Germany
Gerpott, Torsten J.
- In:
International journal of services and operations management
13
(
2012
)
4
,
pp. 525-553
Persistent link: https://www.econbiz.de/10009670773
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