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~subject:"Kundenzufriedenheit"
~subject:"Sozialer Indikator"
~subject:"satisfaction"
~type_genre:"Book section"
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Kundenzufriedenheit
Sozialer Indikator
satisfaction
Customer satisfaction
798
Job satisfaction
686
Arbeitszufriedenheit
685
Satisfaction
570
Zufriedenheit
562
Beziehungsmarketing
269
Relationship marketing
269
Deutschland
263
Germany
263
Lebensqualität
227
Quality of life
227
Dienstleistungsqualität
155
Service quality
155
Consumer behaviour
137
Konsumentenverhalten
137
Measurement
120
Messung
120
Theorie
103
Theory
103
Welt
92
World
92
USA
91
United States
91
Leistungsmotivation
85
Work motivation
85
Human Resource Management
84
Personalmanagement
84
Employee retention
72
Mitarbeiterbindung
72
Arbeitspsychologie
68
Organizational psychology
68
Arbeitsbedingungen
61
Working conditions
61
Estimation
60
Schätzung
60
Social indicator
60
Führungsstil
55
Leadership style
55
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All
Undetermined
179
Free
4
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Article
857
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All
Book section
Article in journal
11,064
Aufsatz in Zeitschrift
11,064
Aufsatz im Buch
857
Graue Literatur
593
Non-commercial literature
593
Working Paper
512
Arbeitspapier
446
Hochschulschrift
298
Thesis
202
Case study
118
Fallstudie
118
Conference paper
115
Konferenzbeitrag
115
Collection of articles of several authors
101
Sammelwerk
101
Article
69
Aufsatzsammlung
61
Konferenzschrift
26
Ratgeber
26
Guidebook
23
Collection of articles written by one author
19
Sammlung
19
Conference proceedings
13
Reprint
12
Lehrbuch
10
Amtsdruckschrift
9
Government document
9
Textbook
9
Umfrage
8
Statistik
7
research-article
7
Conference Paper
6
Handbook
6
Handbuch
6
Interview
6
Bibliografie
5
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4
Statistics
4
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4
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English
541
German
315
French
1
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Homburg, Christian
12
Töpfer, Armin
9
Bruhn, Manfred
7
Stauss, Bernd
7
Klarmann, Martin
6
Matzler, Kurt
6
Pepels, Werner
6
Gouthier, Matthias H. J.
5
Stock-Homburg, Ruth
5
Coenen, Christian
4
Huber, Frank
4
Kenett, Ron
4
Krafft, Manfred
4
Kühlborn, Sven
4
Lüers, Thomas
4
Meyer, Anton
4
Salini, Silvia
4
Spiller, Achim
4
Wünschmann, Stefan
4
Alkire, Sabina
3
Bartsch, Silke
3
Bauer, Hans H.
3
Frey, Regina Viola
3
Fürst, Andreas
3
Grigoroudis, Evangelos
3
Götz, Oliver
3
Günter, Bernd
3
Herrmann, Andreas
3
Hinterhuber, Hans H.
3
Kaiser, Marc-Oliver
3
Klenk, Peter
3
Koschate, Nicole
3
Laurent, Éloi
3
Piller, Frank T.
3
Reinartz, Werner J.
3
Schmitz, Gertrud
3
Stahl, Heinz K.
3
Aggarwal, Anu Gupta
2
Aksoy, Lerzan
2
Backhaus, Klaus
2
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Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
Modern analysis of customer surveys : with applications using R
19
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
14
From customer retention to a holistic stakeholder management system : living a vision
11
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
9
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
8
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
8
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
8
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
6
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
6
The Oxford handbook of well-being and public policy
6
Handbook of partial least squares : concepts, methods and applications
5
Service Value als Werttreiber : Konzepte, Messung und Steuerung
5
Wellbeing in developing countries : from theory to research
5
Grundlagen des After Sales Marketing
4
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
4
Handbook of research on retailer-consumer relationship development
4
Interdisciplinary management research XVI ; 1
4
Predicting trends and building strategies for consumer engagement in retail environments
4
Qualitative Marktforschung : Konzepte - Methoden - Analysen
4
The well-being transition : analysis and policy
4
Advances in quality of life research, 2001
3
Aktuelle Forschungsfragen im Dienstleistungsmarketing : [Workshop Dienstleistungsmarketing 2008]
3
Capturing, analyzing, and managing word-of-mouth in the digital marketplace
3
Consumer behaviour in hospitality and tourism
3
Customer engagement marketing
3
E-manufacturing and E-service strategies in contemporary organizations
3
E-marketing in developed and developing countries : emerging practices
3
Enhancing customer engagement through location-based marketing
3
Handbook of research on customer engagement
3
Kundenorientierung im Touristikmanagement
3
LISS 2012 ; Vol. 1
3
Management, Prozessgestaltung, Kundenperspektive
3
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
3
Marketing and management sciences : proceedings of the International Conference on ICMMS 2008
3
Marketing in Forschung und Praxis : [Jubiläumsausgabe zum 40-jährigen Bestehen der Arbeitsgemeinschaft für Marketing]
3
Marketing in the new global order : challenges and opportunities
3
Marketing und Innovation in disruptiven Zeiten
3
Neue Herausforderungen an das Dienstleistungsmarketing
3
Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
3
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ECONIS (ZBW)
857
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1
Exploring relevant factors influencing guests'
satisfaction
: case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția
;
Chifu, Ioan Cristian
;
Bode, …
- In:
Remodelling Businesses for Sustainable Development : …
,
(pp. 85-101)
.
2023
Persistent link: https://www.econbiz.de/10013536144
Saved in:
2
Satisfaction
with human resources management practices and turnover intentions : the moderating role of age and seniority
Semedo, Ana Suzete
;
Ribeiro, Neuza
;
Gomes, Daniel Roque
- In:
Managing Human Resources in Africa : A Critical Approach
,
(pp. 227-252)
.
2023
Persistent link: https://www.econbiz.de/10014322088
Saved in:
3
Well-being
Rossi, Mauro
- In:
The Routledge handbook of the philosophy of economics
,
(pp. 244-254)
.
2022
Persistent link: https://www.econbiz.de/10013166624
Saved in:
4
Working from home : college professors' perspective
Chiu, Holly
;
Hampton-Sosa, William
;
Lopez-Pumarejo, Tomas
- In:
Work from home : multi-level perspectives on the new normal
,
(pp. 75-94)
.
2022
Persistent link: https://www.econbiz.de/10012821451
Saved in:
5
Research on the optimization of end-delivery mode of express enterprises in the context of COVID-19 : based on the survey and analysis of consumer
satisfaction
Zhang, Qin
;
Zuo, Chanyuan
- In:
Proceedings of the 5th International Conference on …
,
(pp. 729-747)
.
2022
Persistent link: https://www.econbiz.de/10013353061
Saved in:
6
Well-being culture as an essential element for sustainable development in the context of the pandemic
Jauregui, Kety
;
Quevedo, Susy
- In:
Business in the 21st century : a sustainable approach
,
(pp. 203-216)
.
2022
Persistent link: https://www.econbiz.de/10013490989
Saved in:
7
Are unhappy people more likely to be religious? : evidence from Chinese rural elderly
Xia, Liying
;
Zhang, Jianbo
;
Ma, Xuelin
- In:
Quantitative analysis of social and financial market …
,
(pp. 143-155)
.
2022
Persistent link: https://www.econbiz.de/10013483036
Saved in:
8
Taking care of your own wellbeing
Pol, Marjolein Van de
- In:
Maintaining a sustainable work-life balance : an …
,
(pp. 186-195)
.
2024
Persistent link: https://www.econbiz.de/10014582857
Saved in:
9
The impact of artificial intelligence on customer
satisfaction
levels in the mobile telephony industry of Zimbabwe
Katsamba, Ngonidzashe
;
Kandiero, Agripah
;
Chizwina, Sabelo
- In:
Digital influence on consumer habits : marketing …
,
(pp. 37-55)
.
2024
Persistent link: https://www.econbiz.de/10014553076
Saved in:
10
The importance of the personal and social benefits for visitors of the Karlovac Advent in determining the level of
satisfaction
Vitner Marković, Silvija
;
Varičak, Ivana
;
Cegur …
-
2020
Persistent link: https://www.econbiz.de/10012602521
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