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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Beziehungsmarketing
7
Relationship marketing
7
Consumer behaviour
5
Konsumentenverhalten
5
Tunesien
4
Tunisia
4
Customer satisfaction
3
Brand image
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Brand loyalty
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Brand management
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Dienstleistungsqualität
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Luxury goods
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Luxusgüter
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Markenführung
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Markenimage
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Markentreue
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Retention
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Service quality
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Social Web
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Social web
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Anger
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Artificial intelligence
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Bandwagon effect
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Bank failure
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Bankinsolvenz
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Behavioral intention
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Beschwerdemanagement
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Brand
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Brand attachment
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Branding
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Comparison
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Complaint behaviour
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Complaint management
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Customer dissatisfaction
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Customer integration
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Customer relationship management (CRM)
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Democratization of luxury
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Distributive justice
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EQS
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Ammari, Nedra Bahri
3
Benabdallah, Mounia
1
Bilgihan, Anil
1
Hsouna, Abir
1
Mishra, Abhishek
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Soliman, Khalid S.
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Yousaf, Anish
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International journal of bank marketing
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Journal of retailing and consumer services
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Management research review
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ECONIS (ZBW)
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1
Consumer responses to the failure of self-service banking technology : moderating role of failure stability
Ammari, Nedra Bahri
;
Hsouna, Abir
;
Benabdallah, Mounia
; …
- In:
International journal of bank marketing
40
(
2022
)
3
,
pp. 458-483
Persistent link: https://www.econbiz.de/10013396357
Saved in:
2
The effects of distributive, procedural, and interactional justice on customer retention : an empirical investigation in the mobile telecom industry in Tunisia
Ammari, Nedra Bahri
;
Bilgihan, Anil
- In:
Journal of retailing and consumer services
37
(
2017
),
pp. 89-100
Persistent link: https://www.econbiz.de/10011729726
Saved in:
3
The effect of CRM implementation on pharmaceutical industry's profitability : the case of Tunisia
Ammari, Nedra Bahri
;
Soliman, Khalid S.
- In:
Management research review
39
(
2016
)
8
,
pp. 854-878
Persistent link: https://www.econbiz.de/10011534313
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