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~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Consumer behaviour
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Lin, Judy Chuan-Chuan
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Journal of retailing and consumer services
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Understanding the user satisfaction and loyalty of customer service chatbots
Hsu, Chin-Lung
;
Lin, Judy Chuan-Chuan
- In:
Journal of retailing and consumer services
71
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014253676
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