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~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Gaststätte"
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Kundenzufriedenheit
Gastronomie
3,096
Restaurant industry
3,092
Consumer behaviour
1,082
Konsumentenverhalten
1,082
Dienstleistungsqualität
514
Service quality
514
Customer satisfaction
412
USA
383
United States
377
Beziehungsmarketing
279
Relationship marketing
279
Food
207
Lebensmittel
197
Gaststätte
171
Tourismus
147
Tourism
142
Deutschland
140
Coronavirus
132
Hotel industry
132
Hotellerie
132
Germany
125
Tourism industry
122
Tourismuswirtschaft
122
Eating habit
120
Ernährungsverhalten
120
Restaurants
115
Emotion
114
Firm performance
114
Unternehmenserfolg
114
Brand management
113
Markenführung
113
Restaurant
110
Brand image
101
Franchising
101
Markenimage
101
Tourism employees
99
Tourismusberufe
99
Theory
97
Viral marketing
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Jang, Soocheong
12
Ryu, Kisang
9
Han, Heesup
7
Mattila, Anna S.
7
Prayag, Girish
6
Song, Hanqun
5
Ha, Jooyeon
4
Kim, Wansoo
4
Namkung, Young
4
Ok, Chihyung
4
Prybutok, Victor R.
4
Qu, Hailin
4
Ahn, Jiseon
3
Cheng, Ching-Chan
3
Ha, Hong Youl
3
Kim, Jong-Hyeong
3
Kim, Woo Gon
3
Kimes, Sheryl E.
3
Law, Rob
3
Lee, Timothy Jeonglyeol
3
Lin, Ingrid Y.
3
Line, Nathaniel D.
3
Mathe, Kimberly
3
Noone, Breffni M.
3
Park, Soona
3
Seo, Soobin
3
Xu, Jing
3
Zhang, Zili
3
Ababneh, Khaldoun I.
2
Agnihotri, Durgesh
2
Ali, Faizan
2
Babar, Samreen Fahim
2
Back, Ki-joon
2
Bilgihan, Anil
2
Brewster, Zachary W.
2
Bufquin, Diego
2
Bujisic, Milos
2
Canter, Deborah D.
2
Chang, Kuo-chien
2
Chaturvedi, Pallavi
2
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National Bureau of Economic Research
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International journal of hospitality management
90
Journal of hospitality marketing & management
34
International journal of contemporary hospitality management
23
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
18
Journal of retailing and consumer services
12
Journal of travel and tourism marketing
9
Cogent business & management
6
Journal of hospitality and tourism insights
6
Quality management journal : QMJ
6
Tourism management perspectives : TMP
5
Asia Pacific journal of marketing and logistics
4
Journal of business research : JBR
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism management : research, policies, practice
4
Cornell hospitality quarterly : CQ
3
International journal of business excellence : IJBEX
3
Journal of Asian finance, economics and business : JAFEB
3
Service business
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
The journal of services marketing
3
The service industries journal
3
Total quality management & business excellence
3
Tourism and hospitality research : THR
3
Administrative Sciences : open access journal
2
Asia-Pacific journal of business administration
2
Benchmarking : an international journal ; BIJ
2
Enlightening tourism : ET ; a pathmaking journal
2
European journal of management and business economics : EJM&BE
2
Global business review
2
International business and economics research journal
2
International journal of electronic customer relationship management : IJECRM
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and operations management
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
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ECONIS (ZBW)
412
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91
Cocreation of gastronomy experience through cooking classes
Yoo, Joanne Jung-Eun
;
Park, Junkyu
;
Cho, Meehee
- In:
International journal of contemporary hospitality management
34
(
2022
)
9
,
pp. 3230-3252
Persistent link: https://www.econbiz.de/10013412878
Saved in:
92
Consumers' perceived effectiveness of COVID-19 mitigation strategies in restaurants : what went well and what could we do better?
Xu, Yang
;
Singh, Smita
;
Olson, Eric D.
;
Jeong, EunHa
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209271
Saved in:
93
Importance-performance analysis of socially sustainable practices in U.S. restaurants : a consumer perspective in the quasi-post-pandemic context
Mejia, Cynthia
;
Ba̧k, Monika
;
Zientara, Piotr
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013209275
Saved in:
94
Customers who misbehave : identifying restaurant guests "acting out" via asymmetric case models
Chaouali, Walid
;
Hammami, Samiha Mjahed
;
Veríssimo, …
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013209631
Saved in:
95
Marketing luxury services beyond affluence in the new normal : insights from fine dining during the coronavirus pandemic
Lim, Weng Marc
;
Aggarwal, Arun
;
Dandotiya, Ravi
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-18
Persistent link: https://www.econbiz.de/10013209691
Saved in:
96
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
97
Why service recovery fails? : examining the roles of restaurant type and failure severity in double deviation with justice theory
Zou, Suiwen
;
Migacz, Steven J.
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 169-181
Persistent link: https://www.econbiz.de/10013256787
Saved in:
98
Strategic target customers of food and beverage offerings in full-service hotels : outside-hotel customers
Mun, Sung Gyun
;
Park, Eunhye Olivia
;
Woo, Linda
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185230
Saved in:
99
How luxury restaurants will enhance the concept of guest delight
Padma Panchapakesan
;
Amin, Muslim
;
Herjanto, Halimin
- In:
Journal of hospitality and tourism insights
5
(
2022
)
2
,
pp. 311-330
Persistent link: https://www.econbiz.de/10013189274
Saved in:
100
Establishing loyalty from consumers' CSR perception toward the restaurants offering nutritional information
Rehman, Mohsin Abdur
;
Park-Poaps, Haesun
;
Lodhi, Rab Nawaz
- In:
Services marketing quarterly
43
(
2022
)
2
,
pp. 206-225
Persistent link: https://www.econbiz.de/10013178034
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