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Search: subject:"customer citizenship behavior"
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Markenimage
Consumer behaviour
43
Konsumentenverhalten
43
Beziehungsmarketing
39
Relationship marketing
39
Arbeitsverhalten
34
Work behaviour
34
Customer citizenship behavior
33
Dienstleistungsqualität
23
Service quality
23
Customer satisfaction
22
Kundenzufriedenheit
22
customer citizenship behavior
12
Emotion
9
Brand management
8
Markenführung
8
Corporate social responsibility
7
Corporate Social Responsibility
6
Value co-creation
6
Confidence
4
Customer integration
4
Customer value
4
Dienstleistungssektor
4
Kundenintegration
4
Service industry
4
Social Web
4
Social web
4
Vertrauen
4
Beschwerdemanagement
3
Betriebliche Wertschöpfung
3
Brand image
3
Complaint management
3
Corporate reputation
3
Customer citizenship behavior (CCB)
3
Customer participation
3
Customer participation behavior
3
Einzelhandel
3
Firmenimage
3
Kundenwert
3
Personality psychology
3
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Cai, Jian
1
Chiang, Hsu-Hsin
1
Guo, Gongxing
1
Han, Tzu-Shian
1
McConville, David
1
Poon, Patrick
1
Tang, Jiarong
1
Xie, Lishan
1
Yang, Shuang
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Zhang, Wenxuan
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The journal of asset management
1
The journal of consumer marketing
1
The journal of product & brand management
1
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ECONIS (ZBW)
3
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1
Effects of online brand community rituals on
customer
citizenship
behavior
: exploring the sequential mediation mechanism
Yang, Shuang
;
Tang, Jiarong
;
Cai, Jian
;
Guo, Gongxing
- In:
The journal of product & brand management
32
(
2023
)
3
,
pp. 393-405
Persistent link: https://www.econbiz.de/10014229053
Saved in:
2
A multilevel study of brand-specific transformational leadership : employee and customer effects
Chiang, Hsu-Hsin
;
Han, Tzu-Shian
;
McConville, David
- In:
The journal of asset management
27
(
2020
)
3
,
pp. 312-327
Persistent link: https://www.econbiz.de/10012298798
Saved in:
3
Brand experience and
customer
citizenship
behavior
: the role of brand relationship quality
Xie, Lishan
;
Poon, Patrick
;
Zhang, Wenxuan
- In:
The journal of consumer marketing
34
(
2017
)
3
,
pp. 268-280
Persistent link: https://www.econbiz.de/10011694840
Saved in:
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