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~subject:"Mobilkommunikation"
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Mobilkommunikation
Consumer behaviour
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Dienstleistungsqualität
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marketing
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Riel, Allard C. R. van
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Streukens, Sandra
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Wanted! : investigating how elements from the personal usage context affect Gen Z consumers' value-in-use experience and engagement with mobile service
Zou, Yi
;
Riel, Allard C. R. van
;
Streukens, Sandra
; …
- In:
Journal of business research : JBR
160
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014299325
Saved in:
2
Boost customer loyalty with online support : the case of mobile telecomms providers
Riel, Allard C. R. van
;
Liljander, Veronica
;
Lemmink, Jos
; …
-
2003
Persistent link: https://www.econbiz.de/10001780962
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