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~subject:"Multivariate Analyse"
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Multivariate Analyse
Customer service
3,027
Kundenservice
3,027
Beziehungsmarketing
1,119
Relationship marketing
1,119
Dienstleistungsqualität
1,109
Service quality
1,109
Kundenzufriedenheit
978
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977
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Arbeitsverhalten
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Salespeople
119
Verkaufspersonal
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Work behaviour
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Lieferantenmanagement
104
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Qualitätsmanagement
101
Quality management
99
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Awolusi, Olawumi Dele
1
Dagger, Tracey S.
1
Lenka, Usha
1
McColl-Kennedy, Janet R.
1
Mohapatra, Pratap K.
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Nguyen, Doan T.
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Suar, Damodar
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European journal of marketing : EJM
1
International journal of logistics economics and globalisation
1
Journal of entrepreneurship
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ECONIS (ZBW)
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Matching service recovery solutions to customer recovery preferences
Nguyen, Doan T.
;
McColl-Kennedy, Janet R.
;
Dagger, Tracey S.
- In:
European journal of marketing : EJM
46
(
2012
)
9
,
pp. 1171-1194
Persistent link: https://www.econbiz.de/10009661665
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2
The impact of business process reengineering on the management of customer services : an empirical study among Nigerian banks
Awolusi, Olawumi Dele
- In:
International journal of logistics economics and …
4
(
2012
)
3
,
pp. 137-149
Persistent link: https://www.econbiz.de/10009674695
Saved in:
3
Service quality, customer satisfaction, and customer loyalty in Indian commercial banks
Lenka, Usha
;
Suar, Damodar
;
Mohapatra, Pratap K.
- In:
Journal of entrepreneurship
18
(
2009
)
1
,
pp. 47-64
Persistent link: https://www.econbiz.de/10003862535
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