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~subject:"Projektmanagement"
~subject:"Service quality"
~type_genre:"Bibliografie"
~type_genre:"Book section"
~type_genre:"Multi-volume publication"
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Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
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Achieving competitive advantage through quality management
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Lean Six Sigma in service : applications and case studies
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Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
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Six Sigma in der Finanzbranche
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The AMA handbook of project management
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Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
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Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
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Unternehmerisches Qualitätsmanagement : Bericht zur [13.] GQW-Jahrestagung 2010, Aachen ; [23. und 24. Februar...]
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Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
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Betriebliches Rechnungswesen und Controlling im Spannungsfeld von Theorie und Praxis : Festschrift für Prof. Dr. Jürgen Graßhoff zum 65. Geburtstag
1
Big data analytics in operations and supply chain management
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Business Process Management Workshops : BPM 2009 international workshops, Ulm, Germany, September 7, 2009 ; revised papers
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Business process management workshops : BPM 2007 international workshops, BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Brisbane, Australia, September 24, 2007 ; revised selected papers
1
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Connecting knowledge and performance in public services : from knowing to doing
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Das Franchise-System : Handbuch für Franchisegeber und Franchisenehmer
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Deutschland und seine Zukunft : Innovation und Veränderung in Bildung, Forschung und Wirtschaft ; Festschrift zum 75. Geburtstag von Prof. Dr. Dr. h. c. Norbert Szyperski
1
Developing business strategies and identifying risk factors in modern organizations
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ECONIS (ZBW)
207
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1
A new model for Quality 4.0
Humphries, Jacqueline
;
Ryan, Alan
;
Ven, Pepijn van de
- In:
Driving Quality Management and Sustainability in VUCA …
,
(pp. 185-198)
.
2024
Persistent link: https://www.econbiz.de/10014549492
Saved in:
2
The impact of quality management practices on purchasing performance within supply chain relationships in service organizations
Salam, Muhammad Asif
;
Yaqub, Muhammad Zafar
- In:
Networks in International Business : Managing …
,
(pp. 309-331)
.
2023
Persistent link: https://www.econbiz.de/10013539453
Saved in:
3
Assessment of financial reporting quality : theoretical background
Liudmyla, Lovinska
;
Maria, Kucheriava
- In:
The New digital era : other emerging risks and opportunities
,
(pp. 141-150)
.
2022
Persistent link: https://www.econbiz.de/10013445605
Saved in:
4
Risk management in project-oriented organizations : a standards and integrated management perspective
Stallinger, Fritz
- In:
Krisen über Krisen: globale Ökonomie, …
,
(pp. 157-177)
.
2021
Persistent link: https://www.econbiz.de/10013169989
Saved in:
5
Service designing through Fuzzy Kano analysis in heritage tourism
Pandey, Ashutosh
;
Sahu, Rajendra
- In:
Supply chain sustainability : modeling and innovative …
,
(pp. 89-103)
.
2021
Persistent link: https://www.econbiz.de/10012387074
Saved in:
6
Prioritizing best practices for logistics service providers
Gupta, Anchal
;
Singh, Rajesh K.
;
Suri, P. K.
- In:
Transforming organizations through flexible systems …
,
(pp. 257-275)
.
2020
Persistent link: https://www.econbiz.de/10012127730
Saved in:
7
Improving customer satisfaction through reduction in Post Release Defect Density (PRDD)
Bhatt, Hemanta Chandra
;
Thakur, Amit
- In:
Strategic system assurance and business analytics
,
(pp. 393-405)
.
2020
Persistent link: https://www.econbiz.de/10012241668
Saved in:
8
Improving the QFD methodology
Klochkov, Yury S.
;
Gazizulina, Albina
;
Ostapenko, Maria
- In:
Strategic system assurance and business analytics
,
(pp. 445-460)
.
2020
Persistent link: https://www.econbiz.de/10012241748
Saved in:
9
Analysis of quality of services in higher education institutions
Jošanov-Vrgović, Ivana
;
Vuković, Ana Jovičić
; …
- In:
Handbook of research on creating sustainable value in …
,
(pp. 349-365)
.
2020
Persistent link: https://www.econbiz.de/10012268668
Saved in:
10
Offline vs. online quality dimension : the relationship between shopping mall quality dimensions and customer loyalty
Silvestri, Cecilia
;
Rapiti, Eleonora
;
Piccarozzi, Michela
- In:
Strategies and tools for managing connected consumers
,
(pp. 70-105)
.
2020
Persistent link: https://www.econbiz.de/10012106752
Saved in:
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