Lantz, Björn; Rosén, Peter - In: Journal of Health Organization and Management 30 (2016) 1, pp. 73-84
measures of effective capacity in the triage function at Skaraborg Hospital in Sweden without direct observation of the … Hospital in Sweden during 2011. The exact time of arrival and the exact time of triage were recorded for each patient on an … rates and observed average queueing times. Findings – The effective capacity in the triage process is not a linear function …