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~subject:"Relationship marketing"
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Relationship marketing
Consumer behaviour
8
Konsumentenverhalten
8
Marketing
7
Marketing management
7
Marketingmanagement
7
Emerging economies
6
Internet marketing
6
Online-Marketing
6
Schwellenländer
6
Asien
5
Brand management
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Markenführung
5
Beziehungsmarketing
4
Islamic finance
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Islamisches Finanzsystem
4
Asia
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Customer satisfaction
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Dienstleistungsqualität
3
E-commerce
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Electronic Commerce
3
International marketing
3
Internationales Marketing
3
Islam
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Islamic countries
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Islamische Staaten
3
Kundenzufriedenheit
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Online retailing
3
Online-Handel
3
Service quality
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Bank marketing
2
Bankmarketing
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Brand image
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Dienstleistung
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Dienstleistungsmarketing
2
Digital government
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E-Government
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E-government
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Einzelhandel
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Entrepreneurship
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Bang, Nguyen
4
Mutum, Dilip S.
4
Arnott, David C.
1
Ezlika Ghazali
1
Ghazali, Ezlika Mohd
1
Mohd-Any, Amrul Asraf
1
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Business process management journal
1
Electronic markets : the international journal on networked business
1
International journal of electronic customer relationship management : IJECRM
1
Journal of retailing and consumer services
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ECONIS (ZBW)
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Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
Saved in:
2
Online loyalty and its interaction with switching barriers
Mutum, Dilip S.
;
Ghazali, Ezlika Mohd
;
Bang, Nguyen
; …
- In:
Journal of retailing and consumer services
21
(
2014
)
6
,
pp. 942-949
Persistent link: https://www.econbiz.de/10010437724
Saved in:
3
A review of customer relationship management : successes, advances, pitfalls and futures
Bang, Nguyen
;
Mutum, Dilip S.
- In:
Business process management journal
18
(
2012
)
3
,
pp. 400-419
Persistent link: https://www.econbiz.de/10009572160
Saved in:
4
Customer relationship management : advances, dark sides, exploitation and unfairness
Bang, Nguyen
;
Mutum, Dilip S.
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 1-19
Persistent link: https://www.econbiz.de/10009578912
Saved in:
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